YOU’VE GOT THIS: PRACTICAL ADVICE FOR NEW MANAGERS BULLISH CONFERENCE with Caro Griffin

CURRENTLY
MANAGE PEOPLE? #BullCon17

| @carolinesyrup

HOPING TO
MANAGE PEOPLE? #BullCon17

| @carolinesyrup

DON’T KNOW IF YOU WANT TO MANAGE PEOPLE? #BullCon17

| @carolinesyrup

#BullCon17

| @carolinesyrup Management is a skill that takes time to learn. P roject manager ≠ people manager. A management squad is invaluable.

#BullCon17

| @carolinesyrup Director of Operations at Skillcrush Recovering web developer Comic book collector I’m Caro, aka @carolinesyrup HOWDY!

THREE OUT OF FOUR EMPLOYEES SAY THEIR BOSS IS THE WORST PART OF THEIR JOB. #BullCon17

| @carolinesyrup

50% OF EMPLOYEES WHO DON’T FEEL VALUED BY THEIR BOSS

WILL LOOK FOR ANOTHER JOB IN THE NEXT YEAR. #BullCon17

| @carolinesyrup

65% OF EMPLOYEES SAY
THEY’D TAKE A NEW BOSS
OVER A PAY RAISE. #BullCon17

| @carolinesyrup

BUT WHAT MAKES A
GOOD MANAGER?

#BullCon17

| @carolinesyrup “They helped me ______ by doing ______.” “They made me feel ______ by doing ______.” “My favorite thing about ______ was ______.” MY BEST MANAGER

#BullCon17

| @carolinesyrup “I needed ______ but got ______.” “They made me feel ______ by doing ______.” “My least favorite thing about ______ was ______.” MY WORST MANAGER

LET’S DISCUSS! #BullCon17

| @carolinesyrup

WHERE DO
BAD MANAGERS
COME FROM?

#BullCon17

| @carolinesyrup We misunderstand the role of people managers. We promote poorly. We don’t give managers the resources they nee d. And there’s always people who just don’t give AF.

SETTING YOURSELF
UP FOR SUCCESS

#BullCon17

| @carolinesyrup Give yourself time to be a manager. Accept that you’re learning. Recognize that your output will look different. Set yourself up for passive learning.

#BullCon17

| @carolinesyrup First Round Review Ask a Manager Harvard Business Review Lara Hogan’s Blog Cate Huston’s Blog

NOW, THE PROMISED PRACTICAL ADVICE

  1. DON’T HIRE YOURSELF. #BullCon17

| @carolinesyrup

#BullCon17

| @carolinesyrup Hire for your weaknesses. Diverse teams build better products. Involve other stakeholders in the process.

  1. ONBOARDING IS ALWAYS A GOOD INVESTMENT. #BullCon17

| @carolinesyrup

#BullCon17

| @carolinesyrup “Onboarding is the process of taking someone from outside the company and making them an independent, productive, and confident member of the team. ” - Kate Heddleston

  1. 1-ON-1S ARE INVALUABLE. #BullCon17

| @carolinesyrup

  1. PUT ON THE PARTY HAT. #BullCon17

| @carolinesyrup

  1. DON’T AVOID TOUGH CONVERSATIONS. #BullCon17

| @carolinesyrup

  1. GET YOUR FINGERS OUT OF ALL THE PIES. #BullCon17

| @carolinesyrup

  1. YOU NEED A SQUAD. #BullCon17

| @carolinesyrup

  1. MANAGEMENT IS EMOTIONAL LABOR. #BullCon17

| @carolinesyrup

IN CONCLUSION…

YOU’VE GOT THIS.