ChatOps for everyone Bringing the ChatOps style to every workflow

đź‘‹ Colm Doyle @colmisainmdom

https://burst.shopify.com/@matthew_henry

ChatOps

What is ChatOps?

Get Stuff Done

Let’s all go build conversational bots! Right?

Wrong.

$2,422,680,000,000

spy shipit lock shopify “need to revert. Locking to avoid new deploys”

spy shipit lock shopify “need to revert. Locking to avoid new deploys” Bot to invoke

spy shipit lock shopify “need to revert. Locking to avoid new deploys” Tool

spy shipit lock shopify “need to revert. Locking to avoid new deploys” Command

spy shipit lock shopify “need to revert. Locking to avoid new deploys” Argument one

spy shipit lock shopify “need to revert. Locking to avoid new deploys” Argument two

https://burst.shopify.com/@sarahpflugphoto

There’s a better way for your users

Alright so, wrap it up

The three laws of robotics https://burst.shopify.com/@matthew_henry

The four laws of ChatBots https://burst.shopify.com/@matthew_henry

Consider other disciplines

Guide your users

Provide all the context

Be proactive

Delight your users https://burst.shopify.com/@matthew_henry

Thank You! https://burst.shopify.com/@matthew_henry