Platform as a Product - Transforming from Service Delivery into Continuous Operations

A presentation at Cloud Foundry Summit 2019 in in The Hague, Netherlands by Michael Coté

Most ops groups can’t give developers what they need. Ops is limited by traditional service delivery mindset and tools. Stability & reliability are now table-stakes when you’re releasing software daily. What developers need now from ops is innovation. Operations has rarely takes this innovation-driven, product approach to providing services, & instead focuses on delivering to specification & limiting SLAs. As with development, ops creates value with continuous operations, product managing their platforms and releasing frequently.

This talk covers how ops groups are transforming from a service delivery mindset a platform-as-a-product approach. With examples from Discover Financial Services, Rabobank, the US Air Force, & others the talk covers the concept, technologies & tools commonly used, & ops tactics needed to kick-off a platform-as-a-product strategy.

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