Continuous Improvement: DevOps and Mental Illness

A presentation at DevOpsDays Buffalo 2019 in September 2019 in Buffalo, NY, USA by Fen Aldrich

Slide 1

Slide 1

CONTINUOUS IMPROVEMENT DevOps & Mental Health 1 — @CrayZeigh | #DevOpsDays | @elastic

Slide 2

Slide 2

Aaron Aldrich COMMUNITY @ ELASTIC ! # ” : aaron.aldrich@elastic.co : @CrayZeigh : noti.st/crayzeigh 2 — @CrayZeigh | #DevOpsDays | @elastic

Slide 3

Slide 3

3 — @CrayZeigh | #DevOpsDays | @elastic

Slide 4

Slide 4

NATIONAL SUICIDE PREVENTION MONTH 4 — @CrayZeigh | #DevOpsDays | @elastic

Slide 5

Slide 5

HOTLINES ! : 800-273-8255 ! : CONNECT TO 741741 5 — @CrayZeigh | #DevOpsDays | @elastic

Slide 6

Slide 6

DISCLAIMER I am not a medical professional and cannot diagnose or recommend treatment for any disease. These experiences are mine and represent my personal experience. This talk will mention depression, anxiety and ADHD. While it’s not intended to go very deep, please be responsible for your health. I am not offended if you need to leave at any time. 6 — @CrayZeigh | #DevOpsDays | @elastic

Slide 7

Slide 7

ADHD 7 — @CrayZeigh | #DevOpsDays | @elastic

Slide 8

Slide 8

DOPAMINE DEFICIENCY POOR WORKING MEMORY 8 — @CrayZeigh | #DevOpsDays | @elastic

Slide 9

Slide 9

EXECUTIVE FUNCTION ▸ Wandering Attention ▸ Impulse Control ▸ Emotional Regulation ▸ Sense of Time ▸ Hyperfocus 9 — @CrayZeigh | #DevOpsDays | @elastic

Slide 10

Slide 10

10 — @CrayZeigh | #DevOpsDays | @elastic

Slide 11

Slide 11

11 — @CrayZeigh | #DevOpsDays | @elastic

Slide 12

Slide 12

Wall of Awful ▸ Stare at it ▸ Go Around it ▸ Hulk Smash 12 — @CrayZeigh | #DevOpsDays | @elastic

Slide 13

Slide 13

Wall of Awful ▸ Stare at it ▸ Go Around it ▸ Hulk Smash 13 — @CrayZeigh | #DevOpsDays | @elastic ⚠

Slide 14

Slide 14

Wall of Awful ▸ FREEZE ▸ FLIGHT ▸ FIGHT 14 — @CrayZeigh | #DevOpsDays | @elastic

Slide 15

Slide 15

Wall of Awful ▸ climb the wall ▸ build handholds 15 — @CrayZeigh | #DevOpsDays | @elastic

Slide 16

Slide 16

16 — @CrayZeigh | #DevOpsDays | @elastic

Slide 17

Slide 17

FAILURE 17 — @CrayZeigh | #DevOpsDays | @elastic

Slide 18

Slide 18

DEPRESSION ANXIETY 18 — @CrayZeigh | #DevOpsDays | @elastic

Slide 19

Slide 19

19 — @CrayZeigh | #DevOpsDays | @elastic

Slide 20

Slide 20

PREVALENCE OF MENTAL ILLNESS 20 — @CrayZeigh | #DevOpsDays | @elastic

Slide 21

Slide 21

21 — @CrayZeigh | #DevOpsDays | @elastic

Slide 22

Slide 22

22 — @CrayZeigh | #DevOpsDays | @elastic

Slide 23

Slide 23

OBSERVABILITY 23 — @CrayZeigh | #DevOpsDays | @elastic

Slide 24

Slide 24

METRICS 24 — @CrayZeigh | #DevOpsDays | @elastic

Slide 25

Slide 25

“SASHET” CHECK-INS 25 — @CrayZeigh | #DevOpsDays | @elastic

Slide 26

Slide 26

ERROR BUDGETS 26 — @CrayZeigh | #DevOpsDays | @elastic

Slide 27

Slide 27

blame-aware retro 27 — @CrayZeigh | #DevOpsDays | @elastic

Slide 28

Slide 28

YOUR PERFORMANCE IS NOT YOUR VALUE 28 — @CrayZeigh | #DevOpsDays | @elastic

Slide 29

Slide 29

MANAGE WIP 29 — @CrayZeigh | #DevOpsDays | @elastic

Slide 30

Slide 30

RECAP ▸ We Are Complex Systems ▸ Get you some observability ▸ Error Budgets ▸ Give Grace ▸ Manage WIP 30 — @CrayZeigh | #DevOpsDays | @elastic

Slide 31

Slide 31

CONTINUOUS IMPROVEMENT 31 — @CrayZeigh | #DevOpsDays | @elastic

Slide 32

Slide 32

RESOURCES ▸ OSMI: osmihelp.org ▸ Mental Health First Aid: mhfa.org ▸ Emotional API (John Sawers): emotionalapi.com ▸ Let’s Keep Talking: Make it OK to share, here in an open space, elsewhere 32 — @CrayZeigh | #DevOpsDays | @elastic