From good intentions to reality Understanding how high quality projects are built

From good intentions to reality Understanding how high quality projects are built MAY, 23 2017

At the start of every project C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 2

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C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 4

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How did we get from here… … to here? C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 7

Is it possible to get there? C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 8

Yes! It is possible C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 9

Let’s split this into chunks C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 10

Things to cover People factors Technical factors Technical Quality Next Steps Workflow factors C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L Team Lead factors 11

What is quality?

Quality is a term filled with subjectivity C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 13

Conway’s Law Software design mirrors the structure of the teams who build it C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 14

TL;DR; Quality is influenced by human and technological factors C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 15

What influences Quality? C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L People factors Technical factors Workflow factors Team Lead factors 16

PART 1 People Factors C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 17

PEOPLE FACTORS Communicate and work collectively C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 18

PEOPLE FACTORS Foster a culture of learning, trust and respect C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 19

PEOPLE FACTORS Understand the big picture to make informed decisions C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 20

PEOPLE FACTORS Have fun Celebrate small victories C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 21

PART 2 Technical Factors C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 22

TECHNICAL FACTORS Define when a feature is ready for a PR C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 23

TECHNICAL FACTORS Simplicity C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 24

TECHNICAL FACTORS C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 25

TECHNICAL FACTORS C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 26

TECHNICAL FACTORS C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 27

TECHNICAL FACTORS C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 28

TECHNICAL FACTORS Consistency C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 29

TECHNICAL FACTORS ”Consistency enables a cognitive fit between mental and external representations by improving accessibility of information” C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 30

TECHNICAL FACTORS C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 31

TECHNICAL FACTORS C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 32

PART 3 Team Lead Factors C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 33

TEAM LEAD FACTORS Adapt your leadership style to team member’s need C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 34

TEAM LEAD FACTORS Make decisions together with the right balance C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 36

TEAM LEAD FACTORS Solve Problems Risks, blockages and conflicts C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 37

TEAM LEAD FACTORS Involve the client whenever makes sense C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 38

PART 4 Workflow Factors C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 39

WORKFLOW FACTORS Automate C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 40

WORKFLOW FACTORS C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 41

WORKFLOW FACTORS Get quiet time C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 42

WORKFLOW FACTORS Be technically flexible C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 43

WORKFLOW FACTORS C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 44

WORKFLOW FACTORS C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 45

Wrap up People factors Technical factors Balance Workflow factors C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L Team Lead factors 46

What can you start doing tomorrow? SMALL STEPS COUNT C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 47

Building great products is possible C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 48

KEEP IN MIND As soon as you find all the answers, all the questions will change As soon as one finds all the answers, all the questions change C O PY R IG HT SA PIEN TR A Z O R F ISH | C O N F ID EN TIA L 49