Designing Tech Tools for Crisis and Natural Disaster Relief
Content warnings Natural disasters, fires, famine, floods, hurricanes, earthquakes, terrorism.
Hi, I’m Eriol.
Agenda - Crisis lifecycle and background
Agenda - MVP and Automation
Agenda - Kenya field research
Agenda - Challenges and Takeaways
Crisis lifecycle and background
Nepal Earthquake map
Ushahidi tool statement
Links to other Ushahidi projects
In a Crisis, discovering the needs of people who are affected is complicated.
Lifecycle of a crisis
Lifecycle of a crisis
Can a tech tool help a community build capacity to help each other before an incident?
Kathmandu Living Labs quakemap.ushahidi.io
Communities band together in crisis.
We did ethnographic research locally Nailsea Firestation: www.avonfire.gov.uk
Informal emergency community services tools
Informal emergency community services tools - cont.
Informal general public community tools
User focus
Real life connections alongside a digital solution.
MVP and Automation
MVP: What do we need to know from users?
MVP: What do we need to know from users? - cont
MVP: What do we need to know from users?
How we built
MVP screenshots
How might we use automation to build real life connection in resilience exchanges?
Matching screenshots
Dispatcher: Catergories/tags
Dispatcher: Offer or receive
Dispatcher: Safety
Dispatcher: Chat builds trust
Kenya field research
Why Nairobi, Kenya?
Kibera
Kayole
Challenges and Takeaways
Shared affinity groups create a foundation of trust.
Tone, language, choice and chat help to mitigate risk.
What is ‘machine learning’ and automation to people?
Thank you Slides and notes: https://noti.st/eriolfox