Baby Steps for Metrics
HELP! I have no metrics!
Nothing.
What do we do?
How do we get started!
Start small. Count stuff!
In the beginning...
Use counting to drive tracking work done.
Compare over time
Compare year over year
Gather analytics
“Eyeball” metrics are easy to grab
Trends are your friend!
Using counting and engagement together
What's popular?
Find the leaders
Analyze for patterns
Analyze for patterns
Tell the story
The data behind the story
Data analysis drives the story
When things go wrong
Next? Value!
How are you helping?
Thank you.