"Prototype" vs "Prototype"

Breaking down and rebuilding our understanding of what we do.

Saara Kamppari-Miller User Experience Design Leader at Intel @DesignerGeeking

“That’s not a prototype”

Defending Words vs Discussing Work

PAIN POINT

IDENTITY CRISIS PAIN POINT COMMUNICATION PAIN POINT

Industrial Design Re-org! User Experience

Experience Centered Design Team

UX Research & UX Design & Industrial Design & Product Design

Designers UX-ers

Pigeon Holed.

Misunderstood.

Frustrated.

Forget about the labels, we need to hit the ground running.

Ignore the pain, Forget about the labels, we need to hit the ground running.

Words Matter

Words = Mental Model

Words = Process

Words = Values

Two Options

  1. Complain about it.
  2. Do something about it.

Break down and rebuild our understanding of what we do.

Team Exercise Affinity Diagram of What We Do

“I took a photo, because the team is all facing in the same direction working together.”

Affinity Diagram = Object of Discourse

Digitized & re-ordered Affinity Diagram = DesignOps User Data

Team Framework

Follow Up Question: How do we assess the skills on our team?

from Team Exercise to Individual Reflection

G N I N R WA y D d n a ata C

It’s not about the diagram. It’s about the dialog.

Why did this work?

We broke down and rebuilt our understanding of what we do. Together. From the bottom up.

  1. Words matter. Don’t ignore the pain.
  2. Make the intangible tangible.
  3. It’s not about the diagram, it’s about the dialog.