HUMANS VS DESIGN AT SCALE @yaili Web Directions, 31 October 2019

“human needs”

S.U.C.C.E.S.S Subsistence-safety-security / Understanding and growth / Connection (love) and leisure / Contribution and creation / Esteem and identity / Self-governance (autonomy) and freedom / Significance and purpose B.I.C.E.P.S. core needs Belonging / Improvement, progress / Choice / Equality, fairness / Predictability / Significance Maslow’s hierarchy of needs Physiological / Safety / Belongingness and love / Esteem / Self-actualisation

Certainty and predictability Belonging Growth Validation

3 PRINCIPLES

Think remote first

Have an engineering mindset

Empower people to challenge decisions

7 GUIDELINES

Document everything

Templates!

Support async participation

Promote transparency

Educate, don’t dictate

Make contributions visible

Don’t be a blocker

Hire generous people

THANK YOU! @yaili References: bit.ly/yaili-wds19