Accessible Maps and Welcoming Places

A presentation at A11yIRL in October 2019 in Toronto, ON, Canada by Alastair Somerville

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Alastair Somerville @acuity_design 2019 Accessible Maps and Welcoming Places

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@acuity_design 2019 Imperial War Museum

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@acuity_design 2019 Tactile map of WW1 gallery

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Going in @acuity_design 2019

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@acuity_design 2019

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@acuity_design 2019

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@acuity_design 2019

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@acuity_design 2019

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@acuity_design 2019

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@acuity_design 2019

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@acuity_design 2019 Understanding meaning in maps

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A bounded space @acuity_design 2019

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@acuity_design 2019 Cafe

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One way in @acuity_design 2019

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@acuity_design 2019

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One way out @acuity_design 2019

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@acuity_design 2019

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One direction @acuity_design 2019

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@acuity_design 2019

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Temporal sequence @acuity_design 2019

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@acuity_design 2019

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Content @acuity_design 2019

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@acuity_design 2019 Chapters: a narrative pattern

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@acuity_design 2019

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Narrative order @acuity_design 2019

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9 7 8 5 6 4 11 12 3 2 1 @acuity_design 2019 10

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@acuity_design 2019 Bounded space Physical direction Narrative control

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BUT @acuity_design 2019

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@acuity_design 2019 Visiting the physical space

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Building site @acuity_design 2019

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@acuity_design 2019 Physicality as stress

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Hard walls @acuity_design 2019

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@acuity_design 2019

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@acuity_design 2019 Lighting and sound Hard walls

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@acuity_design 2019

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Lighting and sound Hard walls @acuity_design 2019 Novelty

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@acuity_design 2019

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Stress and anxiety @acuity_design 2019

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@acuity_design 2019

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A map of gaps @acuity_design 2019

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@acuity_design 2019 Quiet seating areas

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@acuity_design 2019

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Gaps matter @acuity_design 2019

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Gaps are personal @acuity_design 2019

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@acuity_design 2019 Gaps are self control

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So we made a map… @acuity_design 2019

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The good… @acuity_design 2019

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@acuity_design 2019 A map in a place

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@acuity_design 2019 Clear Multimodal Shows gaps

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The bad… @acuity_design 2019

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Going back out @acuity_design 2019

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@acuity_design 2019

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A single map @acuity_design 2019

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@acuity_design 2019

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@acuity_design 2019 A map in busy flowspace

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@acuity_design 2019

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@acuity_design 2019 A map, but not at the start

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@acuity_design 2019 Welcoming is in depth of journey

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@acuity_design 2019

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@acuity_design 2019 No tactile information at Information Desk

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@acuity_design 2019

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@acuity_design 2019 A museum with only one Braille tactile map is not welcoming

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@acuity_design 2019

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@acuity_design 2019 A welcoming museum needs access information beyond itself

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A map is not enough @acuity_design 2019

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@acuity_design 2019

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@acuity_design 2019 Welcome must be embedded in the whole building

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WELCOME @acuity_design 2019

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@acuity_design 2019 Welcome must start at home

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WELCOME @acuity_design 2019

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@acuity_design 2019 Welcome must run thru the whole journey

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WELCOME @acuity_design 2019

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@acuity_design 2019 Staff must be welcoming

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WELCOME @acuity_design 2019

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@acuity_design 2019 WELCOME To be welcoming is to be present thru the whole journey

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@acuity_design 2019 Accessibility is not a product

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@acuity_design 2019 Accessibility is the whole experience

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@acuity_design 2019 We’ve done it elsewhere

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Anyone can do it @acuity_design 2019

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@acuity_design 2019 Everyone should do it