One day hundreds of JIRA tickets showed up in my inbox…
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This triggered my fight or flight response.
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Some simple math told me…
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We had created a log jam.
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The Theory of Constraints
Inventory
Operational Expense
Throughput
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The Theory of Constraints
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The Theory of Constraints
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The Theory of Constraints
Inventory
Operational Expense
Throughput
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A Bug’s Life Bug exists
Bug discovered
Backlog triage
Work performed
Bug fixed
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We needed to undo our backlog jam.
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How do you eat the proverbial elephant?
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Conventional wisdom: One bite at a time.
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My perspective: Find the most delicious and easiest to eat parts first.
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Understanding how accessibility audits are performed
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Often done screen by screen, button by button, requirement by requirement, browser by browser, platform by platform
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Often focused on the output and ignorant of the input
input
output
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Often focused on the output and ignorant of the input
input
output
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Often very repetitive due to how we reuse our code
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Often ignorant of “easy” vs “hard” in the underlying systems
production database high effort
static site low effort
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Often ignorant of metrics and relative importance of the page
1,000,000 views high impact
5,000 views low impact
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e.g. alt text is missing
production database 1,000,000 views weeks to fix
static site 5,000 views minutes to fix
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How do you eat the proverbial elephant?
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We were struggling with digestive issues.
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Hitting the limitations of JIRA
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It was easier to triage in Excel ID
Summary
Priority
PROJ-123
Missing alt attribute on page
HIGH
PROJ-124
Focus not visible on hamburger menu
HIGH
PROJ-125
Page is missing alt attribute
MED
PROJ-126
Missing 3:1 contrast on search
LOW
PROJ-127
Focus not visible on checkout
MED
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Which page is effected? ID
Summary
Page
Priority
PROJ-123
Missing alt attribute on page
/about
HIGH
PROJ-124
Focus not visible on hamburger menu
All
HIGH
PROJ-125
Page is missing alt attribute
/features
MED
PROJ-126
Missing 3:1 contrast on search
All
LOW
PROJ-127
Focus not visible on checkout
/checkout
MED
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Which component is effected? ID
Summary
Page
Component
Priority
PROJ-123
Missing alt attribute on page
/about
Image
HIGH
PROJ-124
Focus not visible on hamburger menu
All
Header
HIGH
PROJ-125
Page is missing alt attribute
/features
Image
MED
PROJ-126
Missing 3:1 contrast on search
All
Header, Forms
LOW
PROJ-127
Focus not visible on checkout
/checkout
Forms
MED
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Which WCAG violation? ID
Summary
Page
Component
WCAG Violation
Priority
PROJ-123
Missing alt attribute on page
/about
Image
Non-text content
HIGH
PROJ-124
Focus not visible on hamburger menu
All
Header
Focus visible
HIGH
PROJ-125
Page is missing alt attribute
/features
Image
Non-text content
MED
PROJ-126
Missing 3:1 contrast on search
All
Header, Forms
Non-text contrast
LOW
PROJ-127
Focus not visible on checkout
/checkout
forms
Focus visible
MED
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New dimensions appear! ID
Summary
Page
Component
WCAG Violation
Priority
PROJ-123
Missing alt attribute on page
/about
Image
Non-text content
HIGH
PROJ-124
Focus not visible on hamburger menu
All
Header
Focus visible
HIGH
PROJ-125
Page is missing alt attribute
/features
Image
Non-text content
MED
PROJ-126
Missing 3:1 contrast on search
All
Header, Forms
Non-text contrast
LOW
PROJ-127
Focus not visible on checkout
/checkout
Forms
Focus visible
MED
5
4
3
3
…But we can only really visualize one dimension at a time.
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Can we leverage modern spreadsheeting applications?
notion.so
airtable.com
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Maybe we could experience multiple dimensions at once
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How-to create a multi-dimensional accessibility audit.
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The WP Campus Gutenberg Audit
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Step 1. Import data
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Step 2. Hide columns
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Step 3. Convert columns to selects and multi-selects
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Step 4. Color code
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Step 5. Add Counts
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Step 6. Add dimensions
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Wrapping up our multi-dimensional accessibility audit
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38cols → 10cols Before
After
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How’d it work out for us? No repro
50
Contrast Promo code form 19
15
Remove icon Fix accordion Design system reconciliation
171 15 9
5
Fix duplicate ID alt attributes
5
12 12
142 of 313 issues closed (46%) in ~2.5 months with part-time capacity
Other TODO
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Some thoughts on improving workplace satisfaction via the backlog process
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“Individuals and interactions over process and tools” — The Agile Manifesto
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Tip #1: Avoid extensive audits, start with a few core templates first.
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Tip #2: Deliver issues in small packs of related issues.
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Modals
Header
Fix contrast (static site)
Fix contrast (production database)
Fix alt attributes
Fix focus states
Resize Text
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Tip #3: Gamify the experience, progressively increase the difficulty
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WORLD 1-1 Fix alt attributes
WORLD 2-3
WORLD 4-1
Fix contrast
Fix focus states
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Tip #4: Give a s#!% about accessibility before legal shows up.
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A quick thanks to…
Danh Hoang @danhhoang
Christopher Schmitt @teleject