Influencing DevOps without Authority - how “DevOps engineer” can advance real DevOps

A presentation at DevOpsDays Kyiv 2020 in May 2020 in Kyiv, Ukraine, 02000 by Baruch Sadogursky

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Influencing DevOps without Authority How “DevOps engineer” can advance real DevOps

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This is Alex

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Alex Jones System Administrator (555) 243-6233 alex@westerntextile.com

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Alex had a problem

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STRONG FABRIC CO. ALEX JONES DEVOPS ENGINEER (555) 645-3467 ALEX@STRONGFABRIC.CO

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Install Jenkins on a desktop computer (under their desk)

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Implement devops in their devops department

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Alex still has a problem

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Common goals, common culture Ops Deep specialization Dev QA

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Evolutionary Pressure!

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We must release faster!

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We must release faster! Let’s hire more DevOps Engs!

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We must release faster! Let’s hire more DevOps Engs! Let’s fire all the testers!

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We must release faster! Let’s hire more DevOps Engs! Let’s fire all the testers! How about implementing DevOps?

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Methodology and culture related decisions Alex

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Alex finds the way!

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Leonid igolnik @ligolnik Saas Engineering leader SignalFX, CA Technologies, Taleo Angel investor Mentor

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https://jfrog.com/shownotes SLIDES VIDEO LINKS COMMENTS, RATINGS RAFFLE

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х х

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How am I measured? What my boss expects from me? Will I enjoy doing it? Where my career stands What happens outside of work My education Organizational culture How busy I am How I think my peers will react

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Evolutionary Pressure!

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Where to look for clues OKRS BACKLOGS PRESENTATIONS SOCIALIZING

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Developers AUTONOMY MASTERY PURPOSE FEAR

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ops AUTONOMY MASTERY PURPOSE FEAR

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Types of currencies INSPIRATION RELATED TASK RELATED POSITION RELATED RELATIONSHIP RELATED PERSON RELATED

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Types of exchange INTEREST ALIGNMENT BARTER OWE A FAVOR CALL IN A FAVOR

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Delivery Architecture Customer Quality

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The End.

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Barriers to Influence: external POWER DIFFERENTIAL DIFFERENT GOALS INCOMPATIBLE MEASUREMENTS RIVALRY

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Barriers to Influence: internal LACK OF EXPERIENCE BLINDING ATTITUDE FEAR OF FAILING FEAR OF REACTION

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BEST ALTERNATIVE TO NEGOTIATED AGREEMENT I HAVE A JOB OFFER IN MY POCKET I’LL PROBABLY HAVE TO LOOK FOR A NEW JOB I’LL PRETEND THAT NOTHING HAPPENED I DIDN’T THINK ABOUT THAT

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On-call is not my job!

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What’s wrong with what we are doing now?

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No time! Everybody are overloaded!

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No time! Everybody are overloaded!

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Silos are good, they promote specialization!

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If you don’t optimize at the bottleneck, you don’t optimize at all!

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We have regulations on our neck, they won’t allow that

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We can’t release faster; we need to check for ${concern of the day}

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STRONG FABRIC CO. ALEX JONES CHIEF INFORMATION OFFICER (555) 645-3467 ALEX@STRONGFABRIC.CO

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Specialty Alloys Alex Jones Chief Information officer (555) 465-7344 alex@specalloys.com

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Q&A and Twitter Ads @jbaruch @ligolnik @days_dev https://jfrog.com/shownotes