N CALL FOR DEVELOPERS @papa_fire
A presentation at DevOpsDays Atlanta in April 2016 in Atlanta, GA, USA by Leon Fayer
N CALL FOR DEVELOPERS @papa_fire
HELLO MY NAME IS LEON and I am a developer
user:/$~ sudo -s bash: Permission denied user is not in the sudoers file. This incident will be reported.
F&*# YEAH! user:/$~ sudo -s root:/#~
WITH GREATPOWER COMES GREATRESPONSIBILITY (and more work)
Should This Is Where Developers Your Awesome Be TITLE G OES On Call?
security Things that can go wrong hardware network application performance process
ONLY ONE HAS TO SUFFER alert escalation resolution
ACTIONABLE ALERTS 1 do I care? 2 can I fix it? 3 can I fix it tomorrow?
ACTIONABLE ALERTS 1 do I care? 2 can I fix it? 3 can I fix it tomorrow? 4 can someone else fix it?
…AND?
Create An documentation Epic Slideshare documentation With This documentation TEMPLATE
NO SAY TO UNDOCUMENTED ALERTS
DEEP INSTRUMENTATION top-down approach 1 understand business 2 monitor business 3 correlate data
network latency conversions database load CPU load cache hit ratio API responsiveness revenue email bounce rate performance MONITOR EVERYTHING - ALERT ON WHAT’S IMPORTANT
CONSTANT INSTRUMENTATION monitoring is NOT a feature
CONTINUOUS IMPROVEMENT
which one? availability (determine the need) (deploys, special events) AVAILABILITY
BEA GOODCITIZEN
@papa_fire
