What Persists: People, Process, and Performance

WHAT PERSISTS: PEOPLE, PROCESS & PERFORMANCE mynameisjoshsilverman.com @jhsilverman

I. HELLO, I’M JOSH

S C HWADE S I g N

Startnership delivers real value – fast. We do it for a fixed fee, on a fixed timeline. Customers deploy as needs dictate. 2 5 10 DAYS DAYS DAYS Deliverables may include: Pitch deck, investor deck, content strategy, coaching. Deliverables may include the preceding, plus: key messages, identity, wireframes, landing page. Deliverables may include the preceding, plus: simple site, onboarding flows, motion graphics, explainer video, roadmap, full functional prototype.

Everything takes shorter Startnership Week $ $ $ 0 1 2 $$ $$ Agencies / Freelancers 3 5 8 13 21 34 55+ $$ $$ $$ $$ $$ $$

I. PEOPLE

Daniel Burka @dburka Beautiful prototyping tools are distracting designers into creating beautiful interactions over beautiful products. — Footnote: Prototyping is great! Design tools are getting better and better. Just don’t miss the forest for the trees. 13 60 294 30 April 2018

1 DEFINE THE PEOPLE LAYER

2 DIAGNOSE THE PEOPLE LAYER

• • • • • • Cross-team relationships Alignment on common purpose Decision making transparency Clear success criteria Multi-disciplinary kickoffs Working agreements • • • • • • Appropriate people in the room Project briefs, meeting agendas Facilitators Giving & receiving feedback Growth mindset Common vocabulary

3 DECODE THE PEOPLE LAYER

• • • • Optimal performance conditions Channel preferences Comfortable work environments Flow for employees • • • • Mentoring program Design principles Team activities Learning mindset

@anatinge

• • • • Optimal performance conditions Channel preferences Comfortable work environments Flow for employees • • • • Mentoring program Design principles Team activities Learning mindset

II. PROCESS

DESIGN IS NEVER DONE.

START WITH WHY.

III. PERFORMANCE

IV. WHAT’S NEXT

Bo Ren @bosefina In Silicon Valley I used to think being too “human” was a weakness. Too empathetic, too emotional, too vulnerable, too feminine. Now I wear “human” was a badge of honor. The future lies in humanists building a human layer on top of technology. 44 766 2,625 9 Nov 2017

• • • • • Reunited (and it feels so good) Flexible framework: time, budget, existing resources Solve for healthy, happy, high-performing teams Read, research, report, repeat “Soft” skills persist

THANK YOU! mynameisjoshsilverman.com @jhsilverman

What Persists: People, Process, and Performance

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