The People Layer 1.0

A presentation at Clarity 2017 in November 2017 in San Francisco, CA, USA by Josh Silverman

Slide 1

Slide 1

The People Layer 1.0

Slide 2

Slide 2

Hello

Slide 3

Slide 3

The People Layer

Slide 4

Slide 4

Slide 5

Slide 5

Slide 6

Slide 6

Slide 7

Slide 7

External signals

Slide 8

Slide 8

External signals In design and tech

Slide 9

Slide 9

Laurie Voss @seldo The older I get, the more every problem in tech seems to be a matter of getting humans to work together effectively, and not tech itself. 136 2,162 5,680 22 Aug 2017

Slide 10

Slide 10

Slide 11

Slide 11

Slide 12

Slide 12

Bo Ren @bosefina In Silicon Valley I used to think being too “human” was a weakness. Too empathetic, too emotional, too vulnerable, too feminine. Now I wear “human” was a badge of honor. The future lies in humanists building a human layer on top of technology. 44 764 2,605 9 Nov 2017

Slide 13

Slide 13

External signals Societally In design and tech

Slide 14

Slide 14

Slide 15

Slide 15

Slide 16

Slide 16

Slide 17

Slide 17

Slide 18

Slide 18

Slide 19

Slide 19

Slide 20

Slide 20

Personal signals

Slide 21

Slide 21

AIGA Personal signals

Slide 22

Slide 22

Schwa AIGA Personal signals

Slide 23

Slide 23

Slide 24

Slide 24

Schwa AIGA Teaching & lecturing Personal signals

Slide 25

Slide 25

Schwa Startnership AIGA Teaching & lecturing Personal signals

Slide 26

Slide 26

Slide 27

Slide 27

Schwa IBM Startnership AIGA Teaching & lecturing Personal signals

Slide 28

Slide 28

Twitter Personal signals

Slide 29

Slide 29

Slide 30

Slide 30

Slide 31

Slide 31

Slide 32

Slide 32

Slide 33

Slide 33

Slide 34

Slide 34

Slide 35

Slide 35

Slide 36

Slide 36

Slide 37

Slide 37

Twitter Personal signals

Slide 38

Slide 38

My career External signals Personal signals

Slide 39

Slide 39

How to identify problems at the People Layer

Slide 40

Slide 40

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 41

Slide 41

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 42

Slide 42

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 43

Slide 43

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 44

Slide 44

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 45

Slide 45

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 46

Slide 46

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 47

Slide 47

Slide 48

Slide 48

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 49

Slide 49

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 50

Slide 50

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 51

Slide 51

Slide 52

Slide 52

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 53

Slide 53

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 54

Slide 54

Cross-team relationships Appropriate people in the room Alignment on common purpose Project briefs & meeting agendas Decision making transparency Facilitators Clear success criteria Giving & receiving feedback Multi-disciplinary kickoffs Growth mindset Working agreements Common vocabulary

Slide 55

Slide 55

How to solve problems at the People Layer

Slide 56

Slide 56

Optimal performance conditions Mentoring program Channel preferences Design principles Comfortable work environments Team activities Flow for new employees Learning mindset

Slide 57

Slide 57

Slide 58

Slide 58

Optimal performance conditions Mentoring program Channel preferences Design principles Comfortable work environments Team activities Flow for new employees Learning mindset

Slide 59

Slide 59

Optimal performance conditions Mentoring program Channel preferences Design principles Comfortable work environments Team activities Flow for new employees Learning mindset

Slide 60

Slide 60

Optimal performance conditions Mentoring program Channel preferences Design principles Comfortable work environments Team activities Flow for new employees Learning mindset

Slide 61

Slide 61

Optimal performance conditions Mentoring program Channel preferences Design principles Comfortable work environments Team activities Flow for new employees Learning mindset

Slide 62

Slide 62

Optimal performance conditions Mentoring program Channel preferences Design principles Comfortable work environments Team activities Flow for new employees Learning mindset

Slide 63

Slide 63

Optimal performance conditions Mentoring program Channel preferences Design principles Comfortable work environments Team activities Flow for new employees Learning mindset

Slide 64

Slide 64

Slide 65

Slide 65

Slide 66

Slide 66

Optimal performance conditions Mentoring program Channel preferences Design principles Comfortable work environments Team activities Flow for new employees Learning mindset

Slide 67

Slide 67

Optimal performance conditions Mentoring program Channel preferences Design principles Comfortable work environments Team activities Flow for new employees Learning mindset

Slide 68

Slide 68

Now What if we don’t pay more attention to the People Layer?

Slide 69

Slide 69

The future

Slide 70

Slide 70

What persists

Slide 71

Slide 71

People

Slide 72

Slide 72

Thank you @jhsilverman