Accessibility for business consultants

Accessibility for business consultants Joris Hulsbosch, 20 februari 2024

Hoi Ik ben Joris • 9 jaar bij Colours, We are you, iO • Front-end UI developer • Tank 7, Umbraco, middelgrote sites • XPG accessibility lid • PDM

Accessibility

Accessibility A, 11 letters, y

A, 11 letters, y A11y

Wat is Web accessibility?

Wat is Web accessibility? • Websites, tools en technologie zo ontworpen dat mensen met een beperking ze kunnen gebruiken • Waarnemen, begrijpen, navigeren, besturen • Auditief, cognitief, neurologisch, fysiek, spraak, zicht

Wat is Web accessibility ook? • Smartphone, smart watch, smart tv, kleine schermen, inputmogelijkheden • Veranderende beperkingen: bijvoorbeeld ouderdom • Tijdelijke beperking • Situationeel: zonlicht, geen audio • Trage, beperkte of dure internetverbinding

Waarom?

Doelgroep • Gelijke toegang voor iedereen • 15% van de wereldbevolking heeft een vorm van beperking • Potentiële klanten

User experience • Principes van Web accessibility liggen dichtbij ‘best practices’ van Web design • Gemakkelijk waar te nemen, begrijpen en besturen

Brand reputation • Recht op toegang tot informatie en diensten, ongeacht de beperkingen van de gebruiker • Iedereen kan meedoen aan samenleving

Focus op innovatie • A11y verlegt grenzen • Zorgt voor nieuwe kansen voor mensen met verschillende mogelijkheden • Nieuwe technologie en innovatie • Voor iedereen voordeel

Wettelijke verplichting • Veel landen hebben al wetten voor toegankelijkheid • Web Accessibility Directive (2018) • European Accessibility Act (2025)

Web Accessibility Directive (2018) • Directive (EU) 2016/2102 • Publieke sector • Websites en apps • Verplicht ‘Accessibility Statement’ • Op basis van WCAG 2.1

European Accessibility Act (EEA) Vanaf 2025 • Directive (EU) 2019/882 • Producten • Computer hardware en OS, e-readers, e-books, betaal- en self-service terminals, smartphones, tablets, smart tv’s • Diensten • Consumer banking, telefoniediensten, audiovisuele media (streaming), OV, e-commerce • 112

Flowchart Which European directive applies to my website or mobile application? 1 2 My website/app is for a public sector organisation. Vanuit XPG 3 My website/app is for a private company. Other than 1 or 2. (federal, regional or local government and bodies governed by public law, or associations formed by one or more of these) My website/app is for a public service broadcaster or their subsidiary. YES NO My website/app is for an NGO that provides services that are essential to the public or services addressed at disabled people. My national legislation makes an exception on the European Accessibility Directive for schools, kindergartens and nurseries. YES YES YES The company employs fewer than 10 persons and has an annual turnover not ecceding €2 million. NO NO My website/app offers B2C e-commerce. YES NO My website is for a school, kindergarten or nursery with no essential administrative functions. My website/app offers banking services. NO NO My website/app needs to comply with the European Accessibility Directive EU 2016/2102 and the EN 301 549 standard. My website/app offers information on, or ticketing for transport services. NO YES YES My website needs to comply with the European Accessibility Act EU 2019/882 and the EN 301 549 standard. YES NO My website offers access to audio-visual media services YES NO What is the EN 301 548 standard? EN 301 548 is the European standard for digital accessibility. It is currently at version 3.2.1. In its current form it has adopted WCAG 2.1 as its baseline for compliance of websites and mobile applications, but also adds standards for digital documents. My website offers product information on products I don’t sell online but that are sold by others. NO No European accessibility directives apply to my website. I should consider making my website/app (more) accessible anyway. It’s better for my users and better for my business. I need to check national regulation. There might be national laws enforcing accessibility standards that are more strict than the European Directives. YES GREY AREA We will need to wait to see how the European Accessibility Act gets enforced in each country.