Don't Be a Bystander, Be an Incident Commander (Ignite)

A presentation at DevOpsDays Chicago 2017 in September 2017 in Chicago, IL, USA by Rachael Byrne

Slide 1

Don’t be a bystander, be an Incident Commander Rachael Byrne

Slide 2

Something is broken! @b3rachael

Slide 3

Major Incident Incident Response Incident Commander @b3rachael

Slide 4

Major Incident Incident Response Incident Commander @b3rachael

Slide 5

Who can lead? @b3rachael

Slide 6

Inclusive Incident Response @b3rachael

Slide 7

Coordinate and delegate @b3rachael

Slide 8

Coordinate and delegate @b3rachael

Slide 9

Office Hours @b3rachael

Slide 10

Shadow @b3rachael

Slide 11

Shadow @b3rachael

Slide 12

Scribe @b3rachael

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Scribe @b3rachael

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Reverse Shadow @b3rachael

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Reverse Shadow @b3rachael

Slide 16

Celebrate @b3rachael

Slide 17

Inclusive IC Training 1. Define the role 2. Office hours 3. Shadow 4. Scribe 5. Reverse shadow @b3rachael

Slide 18

Inclusive IC Training 1. Define the role 2. Office hours 3. Shadow 4. Scribe 5. Reverse shadow @b3rachael

Slide 19

#DevOps @b3rachael

Slide 20

Thank you We’re hiring! @b3rachael