As a DevOps Consulting Manager with over 20 years of experience in the IT industry, Richard has a strong focus on improving processes through automation, specifically within the areas of DevOps and the observability of software and infrastructure. He has worked with a range of companies, from startups to Fortune 500 firms, and has a deep understanding of DevOps processes and tools such as Azure DevOps, GitHub Enterprise, Terraform Cloud, Netlify, Bitbucket, Jira, and Octopus Deploy. In addition to his professional work, Richard is driven by his passion for learning, helping others through education on best practices and technologies, and making a positive impact. He volunteers with Junior Chamber International (JCI) and frequently speaks at and attends user groups in the Chicago area, discussing topics such as observability, cloud migration, and DevOps transformation.
This short fast pace talk is aimed toward’s those who might be on pager duty. Richard will cover the four things that will help you survive any outage nightmare. Cause when your company has an outage no need to sweat just remember to LMAO and you’ll get through it.