Designing a New Reality: Chatbots, AR, VR and beyond

A presentation at Awwwards Conf in May 2018 in San Francisco, CA, USA by Val Head

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bit.ly/2Iqyj1v

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Some tasks are easier with voice. Others are not. Context can make a big difference in which tasks are easier to complete if there was an option for VUI.

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Have an Alexa device? Amazon's blueprints can be a great way to try designing for voice with figurative training wheels. blueprints.amazon.com

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Augmented Reality. The one that everyone uses without realizing that they're using it...

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"Look! I'm using Augmented Reality to put puppy ears on my head!" Said no one ever.

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The UX things AR has potential to be useful for

Solving spatial problems Decrease interaction cost Minimize attention switches

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bit.ly/2GMuH6G

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@estellatse

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bit.ly/2EQNBuB

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90's VR

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Today's VR

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Also Today's VR

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VR takes you out of reality and puts you into an entirely made up space. Even though we can still very much tell the difference between what is real and what is VR, it's still good enough to feel real.

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So real, in fact, we have to be reminded not to sit on the fake furniture that isn't really there.

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Design-related things that VR can be especially effective at

Inclusivity & empathy Creating spaces Storytelling Wellbeing

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Virtual Reality Therapy for Phobias

Researchers have been employing VR to explore things like phobias for years.

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The alternate reality created in VR can be enough to take people away from the very real pain they are feeling in reality. As happened with the VR experience Frog Design created for burn victims.

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VR can even convince us that we're someone else (at least for a little while)

bit.ly/2FXdvhT

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And yes, you can make VR with web technologies

aframe.io

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What about VR and AR as progressive enhancement?

bit.ly/2wqPOdx

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Where to get started with VR

(Unlike many Medium articles, this one very much lives up to its title) bit.ly/2E3L0dj

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Other skill areas that will be very useful for designers looking to get into XR things

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Understanding what machine learning

ML touches all of these new technologies to some extent. VUI, XR, chatbots, even regular 'ol 2D screen design can involve it. The better we understand it, the better we can design for it and with it. oreil.ly/2rycxPb

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Things will go wrong at some point

So much of this new technology brings our products closer to other humans and their every day lives. Live is messy. Things will go wrong. It's only going to become more and more important that we do our best to design for these less than optimal cases. abookapart.com/products/design-for-real-life

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Thinking in 3D

Understanding how 3D works can only help when it comes to XR projects. This course teaches 3D in a way that designers can relate to easily. (And it's so fun!) 3dfordesigners.com

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Explore. Design. Create.