You’ve Got This: Practical Advice for New Managers

A presentation at Bullish Conference in November 2017 in Washington, DC, USA by Caro Griffin

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YOU’VE GOT THIS: PRACTICAL ADVICE FOR NEW MANAGERS BULLISH CONFERENCE with Caro Griffin

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CURRENTLY
MANAGE PEOPLE? #BullCon17

| @carolinesyrup

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HOPING TO
MANAGE PEOPLE? #BullCon17

| @carolinesyrup

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DON’T KNOW IF YOU WANT TO MANAGE PEOPLE? #BullCon17

| @carolinesyrup

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#BullCon17

| @carolinesyrup Management is a skill that takes time to learn. P roject manager ≠ people manager. A management squad is invaluable.

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#BullCon17

| @carolinesyrup Director of Operations at Skillcrush Recovering web developer Comic book collector I’m Caro, aka @carolinesyrup HOWDY!

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THREE OUT OF FOUR EMPLOYEES SAY THEIR BOSS IS THE WORST PART OF THEIR JOB. #BullCon17

| @carolinesyrup

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50% OF EMPLOYEES WHO DON’T FEEL VALUED BY THEIR BOSS

WILL LOOK FOR ANOTHER JOB IN THE NEXT YEAR. #BullCon17

| @carolinesyrup

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65% OF EMPLOYEES SAY
THEY’D TAKE A NEW BOSS
OVER A PAY RAISE. #BullCon17

| @carolinesyrup

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BUT WHAT MAKES A
GOOD MANAGER?

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#BullCon17

| @carolinesyrup “They helped me ______ by doing ______.” “They made me feel ______ by doing ______.” “My favorite thing about ______ was ______.” MY BEST MANAGER

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#BullCon17

| @carolinesyrup “I needed ______ but got ______.” “They made me feel ______ by doing ______.” “My least favorite thing about ______ was ______.” MY WORST MANAGER

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LET’S DISCUSS! #BullCon17

| @carolinesyrup

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WHERE DO
BAD MANAGERS
COME FROM?

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#BullCon17

| @carolinesyrup We misunderstand the role of people managers. We promote poorly. We don’t give managers the resources they nee d. And there’s always people who just don’t give AF.

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SETTING YOURSELF
UP FOR SUCCESS

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#BullCon17

| @carolinesyrup Give yourself time to be a manager. Accept that you’re learning. Recognize that your output will look different. Set yourself up for passive learning.

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#BullCon17

| @carolinesyrup First Round Review Ask a Manager Harvard Business Review Lara Hogan’s Blog Cate Huston’s Blog

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NOW, THE PROMISED PRACTICAL ADVICE

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  1. DON’T HIRE YOURSELF. #BullCon17

| @carolinesyrup

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#BullCon17

| @carolinesyrup Hire for your weaknesses. Diverse teams build better products. Involve other stakeholders in the process.

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  1. ONBOARDING IS ALWAYS A GOOD INVESTMENT. #BullCon17

| @carolinesyrup

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#BullCon17

| @carolinesyrup “Onboarding is the process of taking someone from outside the company and making them an independent, productive, and confident member of the team. ” - Kate Heddleston

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  1. 1-ON-1S ARE INVALUABLE. #BullCon17

| @carolinesyrup

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  1. PUT ON THE PARTY HAT. #BullCon17

| @carolinesyrup

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  1. DON’T AVOID TOUGH CONVERSATIONS. #BullCon17

| @carolinesyrup

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  1. GET YOUR FINGERS OUT OF ALL THE PIES. #BullCon17

| @carolinesyrup

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  1. YOU NEED A SQUAD. #BullCon17

| @carolinesyrup

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  1. MANAGEMENT IS EMOTIONAL LABOR. #BullCon17

| @carolinesyrup

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IN CONCLUSION…

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YOU’VE GOT THIS.