What’s in a name (validation)?

A presentation at World IA Day Chicago in in Chicago, IL, USA by Carly Ho

Names are generally one of the first things we ask for and one of the first things we offer in conversation as part of getting to know someone.

Names are also a pretty personal thing. It’s one thing to dislike your own name for your own reasons, but having someone else mangle your name can range from annoying to genuinely hurtful. So, it’s important to think about how we validate names as we work to create more inclusive technology.