ChatOps for everyone

A presentation at Internal Event in March 2019 in London, UK by Colm Doyle

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ChatOps for everyone Bringing the ChatOps style to every workflow

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đź‘‹ Colm Doyle @colmisainmdom

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https://burst.shopify.com/@matthew_henry

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ChatOps

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What is ChatOps?

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Get Stuff Done

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Let’s all go build conversational bots! Right?

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Wrong.

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$2,422,680,000,000

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spy shipit lock shopify “need to revert. Locking to avoid new deploys”

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spy shipit lock shopify “need to revert. Locking to avoid new deploys” Bot to invoke

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spy shipit lock shopify “need to revert. Locking to avoid new deploys” Tool

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spy shipit lock shopify “need to revert. Locking to avoid new deploys” Command

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spy shipit lock shopify “need to revert. Locking to avoid new deploys” Argument one

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spy shipit lock shopify “need to revert. Locking to avoid new deploys” Argument two

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https://burst.shopify.com/@sarahpflugphoto

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There’s a better way for your users

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Alright so, wrap it up

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The three laws of robotics https://burst.shopify.com/@matthew_henry

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The four laws of ChatBots https://burst.shopify.com/@matthew_henry

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Consider other disciplines

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Guide your users

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Provide all the context

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Be proactive

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Delight your users https://burst.shopify.com/@matthew_henry

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Thank You! https://burst.shopify.com/@matthew_henry