A presentation at Internal Event in March 2019 in London, UK by Colm Doyle
ChatOps for everyone Bringing the ChatOps style to every workflow
đź‘‹ Colm Doyle @colmisainmdom
https://burst.shopify.com/@matthew_henry
ChatOps
What is ChatOps?
Get Stuff Done
Let’s all go build conversational bots! Right?
Wrong.
$2,422,680,000,000
spy shipit lock shopify “need to revert. Locking to avoid new deploys”
spy shipit lock shopify “need to revert. Locking to avoid new deploys” Bot to invoke
spy shipit lock shopify “need to revert. Locking to avoid new deploys” Tool
spy shipit lock shopify “need to revert. Locking to avoid new deploys” Command
spy shipit lock shopify “need to revert. Locking to avoid new deploys” Argument one
spy shipit lock shopify “need to revert. Locking to avoid new deploys” Argument two
https://burst.shopify.com/@sarahpflugphoto
There’s a better way for your users
Alright so, wrap it up
The three laws of robotics https://burst.shopify.com/@matthew_henry
The four laws of ChatBots https://burst.shopify.com/@matthew_henry
Consider other disciplines
Guide your users
Provide all the context
Be proactive
Delight your users https://burst.shopify.com/@matthew_henry
Thank You! https://burst.shopify.com/@matthew_henry
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