A presentation at 2018 SMUxICID Workshop in in Tainan City, Taiwan by Craig Bossley
Craig Tina Jia le Jia hui Amanda [ HAYASHI DEPARTMENT STORE ] Proposal on Hayashi 林 百 貨
Agenda Prototype Testing Issues Design Solutions Recommendations 2
Issues 3
Issues 1. Most visitors are unfamiliar of Hayashi’s cultural significance 2. Retention rate for locals is low 4
Main Goal How do we help visitors more effectively learn about Hayashi’s historical significance and culture, while making their experience more interactive and engaging? 5
Design Solutions 6
1 Workshops, Cultural Activities & Performances (Level 4) Workshops Performances 小芬姐的魔皂甜屋 Encourage and invite budding artists/bands to come together to perform their revamped version of Japanese / Taiwanese songs from the past Organize interactive and hands-on workshops with products related to vendors in the store. Exhibitions at the side display the product with an explanation of its significance Eg. Soap-making, Tea Appreciation, 碰饼 making 7
1 Workshops, Cultural Activities & Performances (cont’d) Cultural Activities ● Film-screening of historical events and happenings during the Japanese occupation ● Screen Plays portraying past significant stories of Hayashi eg. Couple who met in Hayashi (Outside of the store) ● Annual Art Competitions with a different topic every year eg. Hayashi at its peak ● An add-on to the Annual Hayashi Parade eg. Competitive Team games and performances 8
1 Workshops, Cultural Activities & Performances (cont’d) Cultural Activities (Level 5) Annual Retro Night (14 June) ● An event for people to come together in their costumes to commemorate the day Hayashi Department Store was restored and reopened; reminisce past memories and take part in games and activities. Eg. Pageant- Top 5 best-dressed candidates selected to run for the position of Mr and Ms Hayashi. Follow-up sections determining the final winners include Hayashi trivia questions and mini competitive games. 9
2 Brochure Acts as a guide for visitors during their time in Hayashi Department Store ● Ensure visitors know of the culturally/historically significant sites ● Detailed explanation of the historical background and cultural significance ● Help visitors move around the store in an organized manner ● Mitigates the possibility of being overwhelmed by Hayashi’s many offerings. 10
Prototype Testing 11
Brochure Prototype 1 (For both locals and foreigners) 12
13
14
Workshops, Cultural Activities, & Performances Prototype 2 (Mainly targeting locals) 15
Overall Effectiveness Brochure Workshops, Cultural Activities & Performances Feedback from locals Feedback from foreigners Overall Effectiveness 16
Recommendations 17
Brochure 18
19
Workshops Cultural Activities Performances Workshops & Cultural Activities 1. 2. 3. 4. Annual Retro Night Workshops Plays of ‘Stories of Hayashi’ Talks featuring special guests Performances 5. Invite budding local bands to perform their revamp of Taiwanese/Japanese oldies 20
Customer’s Journey in Hayashi during February 2019 21
Customer’s Journey in Hayashi during February 2019 22
謝謝! Thank You! 23
Prototype Testing 24
Solutions Brochure with cultural / historical points of interest Organize workshops, cultural activities, and performances Revamping the Hayashi Cafe 25
Hayashi Cafe (cont’d) ● A menu with a wider variety including food/snacks and beverages from the historical era and Taiwanese + Japanese fusion dishes. OR ● Lower prices of food and beverages 27
Revamped Cafe Prototype 3 (For both Locals and Foreigners) 28
Hayashi’s calendar of events for February 2019 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 Exhibition 2 Exhibition 3 Exhibition 4 Exhibition 5 Tangyuan Workshop 6 Exhibition 7 Exhibition 8 Exhibition 9 Exhibition 10 Exhibition 11 Exhibition 12 Tangyuan Workshop 13 Exhibition 14 Exhibition 15 16 17 18 19 Tangyuan Workshop 20 21 22 23 26 Tangyuan Workshop 27 24 25 Retro Night 28 29
Hayashi Cafe 30
31
How do we help visitors more effectively learn about Hayashi’s historical significance and culture, while making their experience more interactive and engaging?
The following resources were mentioned during the presentation or are useful additional information.
for free. You
can too.