Level-up your career with soft skills

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Leveling up your career with soft-skills Dawn Parzych Developer Advocate dparzych @dparzych

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Who am I? Developer Advocate Former teacher @dparzych @dparzych

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@dparzych @dparzych @dparzych

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@dparzych @dparzych

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Needed Skills Teamwork Communication skills Problem solving Empathy Time management @dparzych @dparzych

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@dparzych @dparzych

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@dparzych @dparzych

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I’ve learned that the biggest source of failure is often due to people and teams. A lack of communication and coordination can cause serious problems. @laurieontech @dparzych @dparzych

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@dparzych @dparzych

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@dparzych

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Why do we not focus on soft skills? @dparzych @dparzych

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@dparzych

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@dparzych

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@dparzych @dparzych @dparzych

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@dparzych

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@dparzych @dparzych @dparzych

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@dparzych @dparzych @dparzych

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Four attributes of empathy Perspective taking Non-Judgemental Recognizing emotions Communicate understanding @dparzych

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@dparzych @dparzych @dparzych

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“Empathy is much harder than we think…But to build empathy we need to slow down.” @dparzych @dparzych

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@dparzych @dparzych @dparzych

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@dparzych @dparzych @dparzych

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@dparzych

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@dparzych @dparzych @dparzych

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@dparzych @dparzych

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How Can You Practice? Pay Attention Listen Ask Questions @dparzych

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Top 5 tips to be a better human ● Listen twice as much as you speak ● Seek first to understand ● Be open to feedback ● Have a growth mindset ● Practice doesn’t make perfect; practice makes better

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Resources https://compassionatecoding.com/blog/2019/4/17/if-you-can-use-a-fork-youre-technical https://www.cnbc.com/2019/06/25/the-mindset-shift-employees-need-to-succeed-in-the-future-of-work.html https://firstround.com/review/empathy-driven-development-how-engineers-can-tap-into-this-critical-skill/ https://qz.com/1016900/tracy-chou-leading-silicon-valley-engineer-explains-why-every-tech-worker-needs-a-humanities-education/ https://www.cio.com/article/3206166/3-steps-to-reduce-bias.html https://slack.engineering/technical-leadership-getting-started-e5161b1bf85c @dparzych

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To download slides and/or get a LaunchDarkly t-shirt: http://www.launchdarkly.com/dawn @dparzych