Failing to Learn vs Learning to Fail

A presentation at DevOpsDays Amsterdam in June 2024 in Amsterdam, Netherlands by Sasha Rosenbaum

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Sasha Czarkowski (Rosenbaum) @DivineOps Dev Ops Product Tech Sales Management Consulting

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“We cannot teach another person directly: we can only facilitate learning” - Carl Rogers

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When the student is ready, the teacher will appear - Fake Buddha Quote

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Resources Sasha Czarkowski www.ergonautic.ly

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Fixed Mindset Growth Mindset You can learn new things, but you can’t really change how intelligent you are. You can always substantially change how intelligent you are. Sasha Czarkowski www.ergonautic.ly

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Fixed Mindset Growth Mindset Inborn Abilities Effort and Feedback Sasha Czarkowski www.ergonautic.ly

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People are born with intrinsic motivation, selfesteem, dignity, curiosity to learn, joy in learning. - W. Edwards Deming

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@dinoman_j

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“The educational system which most effectively promotes significant learning is one in which threat to the self, as learner, is reduced to a minimum.” - Carl Rogers

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Fixed Mindset ”…effort is a bad thing. It, like failure, means you’re not smart or talented. If you were, you wouldn’t need effort.” - Carol Dweck. Mindset. Sasha Czarkowski COPYRIGHT 2024. ALL RIGHTS RESERVED. Ergonautic

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@dinoman_j

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“The idea of trying and still failing of leaving yourself without excuses is the worst fear within the fixed mindset” - Carol Dweck. Mindset. Sasha Czarkowski COPYRIGHT 2024. ALL RIGHTS RESERVED. Ergonautic

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Self-handicapping Creating or reporting performance obstacles to provide excuses for failure that don’t threaten self-worth Source: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6176062/

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“No organizational learning can take place without individual learning and learning from the developments in the environment. The organization has the power to encourage or discourage individual learning, and to learn from or to ignore developments in the environment.” Source: The analysing of Marsick and Watkins Theory in Comparison with other Learning Theories

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Theory of Action The way the organization selects strategies to achieve objectives. Source: Chris Argyris. Action science and organizational learning. Sasha Czarkowski COPYRIGHT 2024. ALL RIGHTS RESERVED. Ergonautic

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Model 1 Theory of Action 1. Achieve the purposes as I perceive them ○ Opinion-based objectives 2. Maximize winning, minimize loosing ○ Maximize control 3. Minimize eliciting negative feelings ○ Save face for yourself and others 4. Emphasize rationality ○ Prove achieving defined objectives Source: Chris Argyris. Action science and organizational learning.

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Google Research on Effective Teams 250 inputs 200 teams 35 statistical models Source: https://www.thinkwithgoogle.com/intl/en-emea/consumer-insights/consumer-trends/five-dynamics-effective-team/

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Psychological Safety Team’s shared belief that it’s OK to take risks, to express ideas and concerns, to speak up with questions, and to admit mistakes Source: https://www.thinkwithgoogle.com/intl/en-emea/consumer-insights/consumer-trends/five-dynamics-effective-team/

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“What does it mean for an organization to learn? The learning is embedded in the organizational network in the same way the human learning is embedded in the connections between neurons.” — Jabe Bloom Sasha Czarkowski COPYRIGHT 2024. ALL RIGHTS RESERVED. Ergonautic

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Model 2 Theory of Action 1. Valid, testable information ○ Hypothesis-driven experiments 2. Free and informed choice ○ Joint tasks control 3. Internal commitment to the choice and constant monitoring of the implementation ○ Learning-oriented norms Source: Chris Argyris. Action science and organizational learning.

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Source: https://www.thoughtworks.com/insights/articles/how-implement-hypothesis-driven-development, 2014

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“Anyone wanting to change a culture needs to define the actions and behaviors they desire, then design the work processes that are necessary to reinforce those behaviors.” - John Shook, MIT Sloan Sasha Czarkowski COPYRIGHT 2024. ALL RIGHTS RESERVED. www.ergonautic.ly

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Ironies of GenAI Creator => Curator Source: https://arxiv.org/abs/2402.11364v1

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