The Cloud Should Be Fun - and If It’s Not You’re Probably Doing It Wrong

A presentation at IBM Cloud Native Days in April 2021 in by Holly Cummins

Slide 1

The Cloud Should Be Fun and if it’s not you’re probably doing it wrong Holly Cummins Innovation Leader | IBM

Slide 2

what is fun?

Slide 3

partying? @holly_cummins #IBMGarage

Slide 4

silly pictures? @holly_cummins #IBMGarage

Slide 5

jokes? @holly_cummins #IBMGarage

Slide 6

(ducks make jokes funnier) IBM Garage @holly_cummins

Slide 7

all that, and … @holly_cummins #IBMGarage

Slide 8

Exploration @holly_cummins Photo by Linearahandmade@etsy #IBMGarage

Slide 9

Hello, World Exploration @holly_cummins Photo by Linearahandmade@etsy #IBMGarage

Slide 10

Puzzle @holly_cummins Photo by William Warby #IBMGarage

Slide 11

Exception in thread “main” java.lang.NullPointerException: WhyWhyWhyIsThisHappeningNullPointerException at StackTraceExample.method111(StackTraceExample.java:15) at StackTraceExample.method11(StackTraceExample.java:11) at StackTraceExample.method1(StackTraceExample.java:7) at StackTraceExample.main(StackTraceExample.java:3) Puzzle @holly_cummins Photo by William Warby #IBMGarage

Slide 12

Games @holly_cummins #IBMGarage

Slide 13

Games @holly_cummins #IBMGarage

Slide 14

Play @holly_cummins #IBMGarage

Slide 15

Play @holly_cummins #IBMGarage

Slide 16

@holly_cummins #IBMGarage

Slide 17

@holly_cummins #IBMGarage

Slide 18

Positive affect @holly_cummins #IBMGarage

Slide 19

Katie Bouman, discovering that her algorithm for imaging black holes worked. It feels good @holly_cummins #IBMGarage

Slide 20

why fun is valuable

Slide 21

“Pleasure in the job puts perfection in the work.” Aristotle

Slide 22

job satisfaction is the no. 1 predictor of organizational performance

Slide 23

Studies have shown… Employee fun @holly_cummins #IBMGarage

Slide 24

Studies have shown… Employee fun @holly_cummins #IBMGarage

Slide 25

Studies have shown… Less sick leave Employee fun @holly_cummins #IBMGarage

Slide 26

Studies have shown… Less sick leave Employee fun @holly_cummins Harder working #IBMGarage

Slide 27

Studies have shown… Less sick leave Employee fun Harder working More productivity @holly_cummins #IBMGarage

Slide 28

@holly_cummins #IBMGarage

Slide 29

“Your brain at positive is 31% more productive than your brain at negative, neutral or stressed.” @holly_cummins #IBMGarage

Slide 30

@holly_cummins #IBMGarage

Slide 31

https://www2.warwick.ac.uk/fac/soc/economics/staff/eproto/workingpapers/happinessproductivity.pdf @holly_cummins #IBMGarage

Slide 32

“Individuals [who just watched a comedy video] have approximately 12% greater productivity.” https://www2.warwick.ac.uk/fac/soc/economics/staff/eproto/workingpapers/happinessproductivity.pdf @holly_cummins #IBMGarage

Slide 33

@holly_cummins #IBMGarage

Slide 34

laughter: @holly_cummins #IBMGarage

Slide 35

laughter: defuses tense situations @holly_cummins #IBMGarage

Slide 36

laughter: defuses tense situations creates team cohesion @holly_cummins #IBMGarage

Slide 37

laughter: defuses tense situations creates team cohesion is a nice muscle workout @holly_cummins #IBMGarage

Slide 38

achieving fun

Slide 39

fun execution plan laugh, eat cake, wear silly hats IBM Garage @holly_cummins

Slide 40

fun execution plan find un-fun things & get rid of them laugh, eat cake, wear silly hats IBM Garage @holly_cummins

Slide 41

fun execution plan don’t prohibit fun find un-fun things & get rid of them laugh, eat cake, wear silly hats IBM Garage @holly_cummins

Slide 42

fun execution plan don’t prohibit fun find un-fun things & get rid of them laugh, eat cake, wear silly hats IBM Garage @holly_cummins

Slide 43

fun execution plan don’t prohibit fun find un-fun things & get rid of them laugh, eat cake, wear silly hats IBM Garage @holly_cummins

Slide 44

fun execution plan don’t prohibit fun find un-fun things & get rid of them laugh, eat cake, wear silly hats IBM Garage @holly_cummins

Slide 45

flow feels good IBM Garage @holly_cummins

Slide 46

flow feels good IBM Garage @holly_cummins

Slide 47

friction saps energy IBM Garage @holly_cummins

Slide 48

friction saps energy IBM Garage @holly_cummins

Slide 49

A process being unfun is a red flag that it’s not adding value. @holly_cummins #IBMGarage

Slide 50

is cloud fun?

Slide 51

is cloud fun? IBM Garage @holly_cummins

Slide 52

what is cloud-y? IBM Garage @holly_cummins

Slide 53

what is cloud-y? cost savings IBM Garage @holly_cummins

Slide 54

what is cloud-y? cost savings IBM Garage @holly_cummins

Slide 55

what is cloud-y? cost savings elasticity IBM Garage @holly_cummins

Slide 56

what is cloud-y? cost savings elasticity IBM Garage @holly_cummins

Slide 57

what is cloud-y? cost savings elasticity exotic hardware IBM Garage @holly_cummins

Slide 58

what is cloud-y? cost savings elasticity exotic hardware IBM Garage @holly_cummins

Slide 59

what is cloud-y? cost savings elasticity exotic hardware low friction & fast speed to market IBM Garage @holly_cummins

Slide 60

what is cloud-y? cost savings elasticity exotic hardware low friction & fast speed to market IBM Garage @holly_cummins

Slide 61

cloud brings new ways of working IBM Garage @holly_cummins

Slide 62

“devops helps make our lives humane and win in the marketplace.” -Gene Kim @holly_cummins #IBMGarage

Slide 63

SRE dedicated to eliminating toil from ops because toil isn’t valuable. IBM Garage @holly_cummins

Slide 64

SRE dedicated to eliminating toil from ops because toil isn’t valuable. fun. IBM Garage @holly_cummins

Slide 65

no really is cloud actually fun?

Slide 66

bad tools ©Katerina Kamprani - The Uncomfortable Used with permission - thanks!

Slide 67

bad tools “the CEO bought [tool] after a conversation on a golf course … ©Katerina Kamprani - The Uncomfortable Used with permission - thanks!

Slide 68

bad tools “the CEO bought [tool] after a conversation on a golf course … … eight years ago … ©Katerina Kamprani - The Uncomfortable Used with permission - thanks!

Slide 69

bad tools “the CEO bought [tool] after a conversation on a golf course … … eight years ago … and everyone still has to use it” ©Katerina Kamprani - The Uncomfortable Used with permission - thanks!

Slide 70

too many tools

Slide 71

IBM Garage @holly_cummins

Slide 72

aside: what’s the point of laughing at something? to show we get it

Slide 73

IBM Garage @holly_cummins

Slide 74

too much governance IBM Garage @holly_cummins

Slide 75

too much governance IBM Garage @holly_cummins

Slide 76

“this provisioning software is broken” IBM Garage @holly_cummins

Slide 77

10 minute provision-time what we sold IBM Garage “this provisioning software is broken” @holly_cummins

Slide 78

what the client thought they’d got 10 minute provision-time what we sold IBM Garage 3 month provisiontime “this provisioning software is broken” @holly_cummins

Slide 79

what the client thought they’d got 10 minute provision-time the reason 3 month provisiontime 84-step pre-approval process what we sold IBM Garage “this provisioning software is broken” @holly_cummins

Slide 80

IBM Garage @holly_cummins

Slide 81

Provider A Provider B “we’re going to change cloud provider IBM Garage @holly_cummins

Slide 82

Provider A Provider B “we’re going to change cloud provider to fix our procurement process!” IBM Garage @holly_cummins

Slide 83

Provider A Provider B “we’re going to change cloud provider to fix our procurement process!” IBM Garage @holly_cummins

Slide 84

“your laptop can either access the cloud servers … or access our jira.” IBM Garage @holly_cummins

Slide 85

“it takes us a week to start coding.” IBM Garage @holly_cummins

Slide 86

friction costs: developers leave IBM Garage @holly_cummins

Slide 87

fixing it

Slide 88

IBM Garage @holly_cummins

Slide 89

IBM Garage @holly_cummins

Slide 90

IBM Garage automation @holly_cummins

Slide 91

computers don’t expect to have fun (yet) IBM Garage automation @holly_cummins

Slide 92

computers don’t expect to have fun (yet) revenge! IBM Garage automation @holly_cummins

Slide 93

computers don’t expect to have fun (yet) let them do the tedious tasks IBM Garage automation revenge! @holly_cummins

Slide 94

computers don’t expect to have fun (yet) let them do the tedious tasks bonus: automating stuff is fun IBM Garage automation revenge! @holly_cummins

Slide 95

go PaaS IBM Garage @holly_cummins

Slide 96

go PaaS IBM Garage @holly_cummins

Slide 97

go managed IBM Garage @holly_cummins

Slide 98

IBM Garage @holly_cummins

Slide 99

IBM Garage @holly_cummins

Slide 100

IBM Garage @holly_cummins

Slide 101

aside why naming serverless is hard IBM Garage @holly_cummins

Slide 102

funtainer: ‘serverless container’ IBM Garage @holly_cummins

Slide 103

function-container: ‘serverless container’ IBM Garage @holly_cummins

Slide 104

IBM Garage @holly_cummins

Slide 105

IBM Garage @holly_cummins

Slide 106

IBM Garage @holly_cummins

Slide 107

IBM Garage @holly_cummins

Slide 108

demo IBM Garage my talk is in 40 hours! i haven’t started my demo! @holly_cummins

Slide 109

demo IBM Garage my talk is in 40 hours! i haven’t started my demo! @holly_cummins

Slide 110

demo IBM Garage my talk is in 40 hours! i haven’t started my demo! @holly_cummins

Slide 111

products and tools are not enough IBM Garage @holly_cummins

Slide 112

make the easiest thing to do the right thing to do IBM Garage @holly_cummins

Slide 113

IBM Garage @holly_cummins

Slide 114

three economies resolve a tension by finding a mutual win IBM Garage @holly_cummins

Slide 115

DevSecOps IBM Garage @holly_cummins

Slide 116

judge, judge, judge … @holly_cummins #IBMGarage

Slide 117

are you doing it wrong? judge, judge, judge … @holly_cummins #IBMGarage

Slide 118

are you doing it wrong? it’s ok if it’s not all-fun-all-the-time judge, judge, judge … @holly_cummins #IBMGarage

Slide 119

are you doing it wrong? it’s ok if it’s not all-fun-all-the-time some platforms are kind of hard judge, judge, judge … @holly_cummins #IBMGarage

Slide 120

are you doing it wrong? it’s ok if it’s not all-fun-all-the-time some platforms are kind of hard process change is hard judge, judge, judge … @holly_cummins #IBMGarage

Slide 121

are you doing it wrong? it’s ok if it’s not all-fun-all-the-time some platforms are kind of hard process change is hard people are hard! judge, judge, judge … @holly_cummins #IBMGarage

Slide 122

thank you @holly_cummins IBM Garage