A presentation at The Art of Appetite: Designing Food Truck Menu Boards and Cafe Menu Boards That Sell in in Henderson, NV, USA by John Henry
In the competitive world of food service, your menu board is often the first handshake with a customer. Whether you’re operating a nimble food truck or a cozy brick-and-mortar cafe, the way you present your offerings can mean the difference between a quick “I’ll take the usual” and a hesitant scroll on a phone. While both venues serve food, their menu board strategies require distinct approaches.
The Food Truck Menu Board: Speed and Scannability
A food truck operates on velocity. Customers are standing in line, often in direct sunlight or chilly wind, and decisions need to be made in under thirty seconds. The food truck menu board must therefore prioritize scannability over storytelling.
Typography is your first employee. Sans-serif fonts like Bebas Neue or Montserrat are legible from six feet away. Limit yourself to two typefaces: one for the category headers (Tacos, Burgers) and one for the descriptions. Avoid script fonts for prices or main items—they slow down cognitive processing.
High contrast is non-negotiable. A black board with white chalk may look rustic in an Instagram photo, but under direct sunlight, chalk creates glare. Digital LED menu boards or white text on deep navy backgrounds offer superior visibility. If you use a physical chalkboard, opt for white paint pens rather than traditional chalk to maximize boldness.
Limit SKUs. A cramped food truck board signals stress. Display your top eight to ten best-sellers prominently, with a “Daily Special” slot for variety. Use visual hierarchy: the highest-margin item should live in the top-left corner—the natural starting point for English readers.
The Cafe Menu Board: Atmosphere and Upselling
A cafe environment invites lingering. Customers are not running for a bus; they are ordering a morning ritual. The cafe menu board can afford to be more descriptive and textured.
Materiality matters. Unlike the weather-exposed truck, a cafe can use reclaimed wood, antique mirrors, or even handwritten slates to reinforce brand identity. A third-wave coffee shop might use a backlit acrylic board to suggest modernity; a French patisserie might use gold foil lettering on velvet black.
Describe, don’t list. Instead of “Ham and Cheese Croissant,” write “Warmed Butter Croissant with Black Forest Ham and Comté.” Descriptive language activates the salivary glands and justifies a premium price point. However, keep descriptions concise—customers should not need to read a paragraph to order a pastry. Seasonality drives urgency. Cafe menu boards should be easy to update. Consider a dedicated chalkboard section or an insert frame for “Winter Spice Lattes” or “Summer Berry Scones.” This signals freshness and gives regulars a reason to look up. Shared Principles: Hierarchy and Psychology
Despite their different contexts, successful food truck and cafe menu boards share DNA.
The Golden Triangle. Eye-tracking studies confirm that diners look at the center of the board first, then the top left, then the top right. Place your most profitable items in this zone. Avoid “list fatigue” by grouping items into digestible clusters of three to five.
The Dollar Sign Debate. Restaurateur Gregg Rapp famously advocates for removing dollar signs from menus. They trigger subconscious pain. Simply writing “6.50” rather than “$6.50” increases spend. Similarly, avoid columnar pricing where all prices line up on the right; it encourages price-shopping. Instead, nestle prices within descriptions to keep the focus on the food.
Visuals with caution. Food photography on menu boards is controversial. High-end cafes often avoid it, trusting the customer to imagine the product. Food trucks, particularly those serving unfamiliar cuisine (e.g., Arepas or Poke), benefit from simple icons or illustrations to bridge the knowledge gap.
Practical Execution: Digital vs. Analog
Digital food truck menu boards offer flexibility. A food truck can switch from a breakfast to a lunch board at 10:59 AM instantly. Cafes can highlight specific pastries during slower afternoon hours. However, screens require maintenance, backlighting, and power.
Analog boards offer soul. Hand-lettering by a local calligrapher tells customers, “We are invested in this neighborhood.” For both venues, the best choice depends on brand voice. A bubble tea truck might thrive with neon LED boards; a slow-brew cafe demands walnut and brass.
In the end, a menu board is not just a list of prices. It is a stage manager, a salesperson, and a brand ambassador. Design it with the same care you put into your signature dish—because hungry eyes are eating before mouths ever get the chance.