You Can’t Buy DevOps

A presentation at SCaLE 18x in March 2020 in Pasadena, CA, USA by Julie Gunderson

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You Can’t Buy DevOps Julie Gunderson, PagerDuty

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Complex Systems

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DevOps is a set of practices that combines software development (Dev) and information-technology operations (Ops) which aims to shorten the systems development life cycle and provide continuous delivery with high software quality. https://en.wikipedia.org/wiki/DevOps

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DevOps is a word that is used to describe a set of modern IT practices which seek to more closely bring together software developers and operations staff to work on the same project in a more collaborative manner. https://opensource.com/resources/devops

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DevOps is the combination of cultural philosophies, practices, and tools that increases an organization’s ability to deliver applications and services at high velocity: evolving and improving products at a faster pace than organizations using traditional software development and infrastructure management processes. https://aws.amazon.com/devops/what-is-devops/

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https://devopsassessment.net/

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Westrum RA typology of organisational culturesBMJ Quality & Safety 2004;13:ii22-ii27.

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Google’s findings on high performing teams https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/

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Psychological Safety “A shared belief held by members of a team that the team is safe for interpersonal risk taking.” Amy C. Edmondson, Psychological Safety and Learning Behavior in Work Teams

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Col. Nicole Malachowski, USAF (Ret.)

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“A culture that values psychological safety, trust, and respect contributes to productivity by letting employees focus on solving problems and getting their work done rather than politics and fighting.” • Accelerate: State of DevOps 2019, DORA

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Embrace Failure

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Words Matter

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Clear, Simple, Defined Process

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DevOps Transformation

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DevOps Transformation

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Practices

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Configuration Management

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Automation

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Tooling

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Continuous Integration

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Testing

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Start Small

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“Many organizations wanting to adopt DevOps look for a set of prescriptive steps or best practices to guide their journey. However, every organization is different and which practices to adopt depends on the current state of the organization— including the state of its technology, culture, and processes—and its short- and long-term goals” DORA Accelerate: State of DevOps 2019

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