A presentation at SCaLE 18x in in Pasadena, CA, USA by Julie Gunderson
You Can’t Buy DevOps Julie Gunderson, PagerDuty
Complex Systems
DevOps is a set of practices that combines software development (Dev) and information-technology operations (Ops) which aims to shorten the systems development life cycle and provide continuous delivery with high software quality. https://en.wikipedia.org/wiki/DevOps
DevOps is a word that is used to describe a set of modern IT practices which seek to more closely bring together software developers and operations staff to work on the same project in a more collaborative manner. https://opensource.com/resources/devops
DevOps is the combination of cultural philosophies, practices, and tools that increases an organization’s ability to deliver applications and services at high velocity: evolving and improving products at a faster pace than organizations using traditional software development and infrastructure management processes. https://aws.amazon.com/devops/what-is-devops/
https://devopsassessment.net/
Westrum RA typology of organisational culturesBMJ Quality & Safety 2004;13:ii22-ii27.
Google’s findings on high performing teams https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/
Psychological Safety “A shared belief held by members of a team that the team is safe for interpersonal risk taking.” Amy C. Edmondson, Psychological Safety and Learning Behavior in Work Teams
Col. Nicole Malachowski, USAF (Ret.)
“A culture that values psychological safety, trust, and respect contributes to productivity by letting employees focus on solving problems and getting their work done rather than politics and fighting.” • Accelerate: State of DevOps 2019, DORA
Embrace Failure
Words Matter
Clear, Simple, Defined Process
DevOps Transformation
DevOps Transformation
Practices
Configuration Management
Automation
Tooling
Continuous Integration
Testing
Start Small
“Many organizations wanting to adopt DevOps look for a set of prescriptive steps or best practices to guide their journey. However, every organization is different and which practices to adopt depends on the current state of the organization— including the state of its technology, culture, and processes—and its short- and long-term goals” DORA Accelerate: State of DevOps 2019
As the DevOps movement continues to see momentum many organizations don’t know where to start. A common misconception is tooling will make you “DevOps”. While tools can give you the software that will allow you to automate, continuously deliver, monitor, and more; alone they won’t get you to the necessary practices to take advantage of the benefits DevOps has to offer. In this talk attendees will learn why it’s the people and culture that matter most and how to leverage DevOps best practices along with processes to make the most out of your DevOps journey.
Being a champion in the DevOps world means going beyond the win by delving deeper into the team/organizational structure and culture. By identifying outlying issues beyond tools, and then working with others to embrace necessary change, DevOps champions can lead the charge in organizational transformation and adoption of DevOps.
for free. You
can too.