A presentation at Devopsdays Silicon Valley in in Santa Clara, CA, USA by Karthik Gaekwad
DevOps Culture in the CIA Karthik Gaekwad DevOpsDays MountainView 2013 #DevOpsCIA @iteration1
Howdy! • I’m Karthik Gaekwad • Senior Web Engineer • Mentor Graphics Embedded • From Austin, TX • We have great BBQ, chill people and brutal summers! @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
No Dawg, I’m no secret agent… #Dammit @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
Pillars of DevOps CULTURE AUTOMATION MEASUREMENT SHARING @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
@iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
Based on… @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
Kinds of Roles… Analysts Understand trends, and gather intelligence data @iteration1 Operatives Work in the field, James Bond type DevOpsDays MountainView 2013 #DevOpsCIA
Sisterhood • Group of female analysts who were tracking Bin Laden in the 1990’s • Realized that there was something called Al Queda • 1995: Code name “Alec Station” • Goal: Track Bin Laden @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
“There were just warning after warning,” she said. “We knew something huge was going to happen.” Cindy Storer CIA Analyst “I was counseled once in a performance review that I was spending too much time working on bin Laden. They said we were obsessed crusaders, overly emotional, using all those women stereotypes.” @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
Other warnings also sent: May, June, July 2001 @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
9/11 The first question that was asked by everybody: How did this happen? Congress blamed CIA for negligence CIA blamed Alec Station in internal investigation Incredible feeling of guilt of not doing more, and not stopping the tragedy. @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
In our world…. The DB has been running hot for a while now. It’s going to fail soon. Cool. That’s non functional, so we’ll do it later. Sysadmin @iteration1 DevOpsDays MountainView 2013 PM #DevOpsCIA
In our world…. WHY DIDN’T YOU TELL ME???? Muffin head!!! I hate the pager, and I hate the game Sysadmin @iteration1 DevOpsDays MountainView 2013 PM #DevOpsCIA
Post 9/11 Mass Organizational Restructure • Intelligence Gathering • Strategic -> Tactical • One Analyst target one specific Al Queda leader (including Bin Laden) • Many of the sisterhood changed roles @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
Post 9/11 • Analysts became Targeters • Sent to the field • Worked with Operatives, field agents • Integrated into elite military units Distributed teams with various skills not a siloed organization anymore @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
Recap • Departments CIA had a common goal • Data Metrics collected -> Actionable • Shared Intelligence across teams • People of different roles collaborating Isn’t this #DevOps? @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
Let’s work together CULTURE AUTOMATION MEASUREMENT SHARING @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
“Get rid of the devs; get rid of the ops; let’s just find people who can solve problems” Alison Chaiken Embedded Linux, Thought Leader @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
This is Zero Dark Thirty for IT… “Some books you give to friends, for the joy of sharing a great novel. Some books you recommend to your colleagues and employees, to create common ground. Some books you share with your boss, to plant the seeds of a big idea. The Phoenix Project is all three.” - Jeremiah Shirk, Integration & Infrastructure Mrg Kansas State University @realgenekim @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
Thank You for your time! • https://www.hbo.com/documentaries/ manhunt-the-search-for-bin-laden/ index.html • http://www.amazon.com/dp/0307955885 • http://en.wikipedia.org/wiki/ Manhunt:_The_Search_for_Bin_Laden @iteration1 DevOpsDays MountainView 2013 #DevOpsCIA
To conclude, the pillars of devops (culture and sharing information) isn’t limited to just us technologists, but transends to other fields such as the CIA
for free. You
can too.