“Build it and They Will Come” May Not Work: Investing Early in Developer Success

A presentation at Evans Data Developer Relations Conference in March 2016 in Palo Alto, CA, USA by Lori Fraleigh

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“Build it and They Will Come” May Not Work: Investing Early in Developer Success March 22, 2016 Lori Fraleigh, @lorifraleigh Director, Developer Relations, Intuit Developer Group

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Lori’s Journey Line 2 @IntuitDev / @lorifraleigh

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How Developer Relations Works

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How Developer Relations Usually Works - You Cool technology 4 @IntuitDev / @lorifraleigh

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How Developer Relations Usually Works - You Market is about to explode 5 @IntuitDev / @lorifraleigh

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How Developer Relations Usually Works - You 6 @IntuitDev / @lorifraleigh

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How Developer Relations Usually Works - Developer 7 @IntuitDev / @lorifraleigh

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If You Build It, Will They Come? 8 @IntuitDev / @lorifraleigh

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What If No One Comes? 9 @IntuitDev / @lorifraleigh

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Leverage Networks to Enable Success

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Intuit Developer – Fifteen Years Old! “We’re changing the world for developers and small businesses […] We intend to build a dynamic small business economy designed to make developers successful and enable them to do what they’re really good at […] developing innovative solutions that small business can’t live without.” Scott Cook, Intuit Founder and Chairman of the Executive Committee 11 @IntuitDev / @lorifraleigh

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Catalyzing Network Effects Developer Relations must connect developers and customers to make both successful I  want  to  build  a  solu.on  that   addresses  customer  issues   and  grow  my  business   I  need  tools  to  save  .me  and   become  a  trusted  advisor  for   my  clients  while  being   profitable   Accountants Developers I  need  addi.onal  tools   beyond  QuickBooks  to  help   me  run  my  business   12 @IntuitDev / @lorifraleigh Small  Businesses

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Did You Solve the Right Problem? Understanding Customer Pain Points 13 @IntuitDev / @lorifraleigh

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Get Feedback Early 14 @IntuitDev / @lorifraleigh

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Build Connections 15 @IntuitDev / @lorifraleigh

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It’s Developer Relations, Not Just Evangelism

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It’s Not All About You Small  Businesses 17 @IntuitDev / @lorifraleigh Developers

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It’s Not All About You Small  Businesses 18 @IntuitDev / @lorifraleigh Developers

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Build Trust 19 @IntuitDev / @lorifraleigh

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It’s a Marathon, Not a Sprint 20 @IntuitDev / @lorifraleigh

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Plan for Deprecation 21 @IntuitDev / @lorifraleigh

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Are hackathons for you? 22 @IntuitDev / @lorifraleigh

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You Won’t Always Be Liked – That’s OK 23 @IntuitDev / @lorifraleigh

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Fundbox Success Story 24 @IntuitDev / @lorifraleigh

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Thank You!