Getting Started with Voice API

A presentation at Vonage Campus in in San Francisco, CA, USA by Lorna Jane Mitchell

When we speak to our customers, it’s important to give a genuine and personal touch - but having some automation in your telephone communications can help both you and your customers to have better conversations. This hands-on workshop will introduce you to the Voice API, teaching you to build an application to answer a voice call, interact with your user, and direct them to the right human for that meaningful conversation. We’ll talk about accepting input from users, recording calls to protect both you and them, and give advice on building applications for voice interaction.


The following resources were mentioned during the presentation or are useful additional information.