Passing the Torch Without Dropping The Ball: Lessons in Community Management

Passing the Torch Without Dropping The Ball Lessons In Community Management Open Source Summit Edinburgh Scotland 24 October 2018

Hint! It’s not just a question of clocking out and handing over the keys. @rainleander | @mary_grace | @rbowen

@rbowen

@mary_grace

@rainleander

Photo Credit: Don Voaklander, Flickr Passing The Torch What are we talking about? Why is this relevant? How is this possible? @rainleander | @mary_grace | @rbowen

What Are We Talking About? @rainleander | @mary_grace | @rbowen

Why Is This Relevant? You’re content in your job. You have no plans to move on. Why should you care about a transition plan? @rainleander | @mary_grace | @rbowen

Photo Credit: Rich Bowen, Flickr What Do You DO? Being a community manager is just flying to exotic places and drinking beer, right? @rainleander | @mary_grace | @rbowen

Photo Credit: Rich Bowen, Flickr What Do You DO? Documenting what you do gives people more respect for your job. @rainleander | @mary_grace | @rbowen

Photo Credit: Rich Bowen, Flickr What Do You DO? Focus! Identify! Clarify! @rainleander | @mary_grace | @rbowen

Delegate! Documented Things allow Other People to Volunteer @rainleander | @mary_grace | @rbowen

Are You Going To Do That FOREVER? Someday you’ll want to move on to something else a transition plan makes that possible @rainleander | @mary_grace | @rbowen

The Handover Document How is this possible? @rainleander | @mary_grace | @rbowen

The Overview Project Goals Reading List @rainleander | @mary_grace | @rbowen

Photo Credit: Jen Madriaga, Facebook Dramatis Personae Who are the Stakeholders? People as well as Projects @rainleander | @mary_grace | @rbowen

The Regular Tasks Daily / Weekly / Monthly All The Meetings Important Annual Events @rainleander | @mary_grace | @rbowen

Wish List That Which Remains Undone @rainleander | @mary_grace | @rbowen

The Inventory Budget Credentials The Keys To The Castle @rainleander | @mary_grace | @rbowen

Is It Done Yet? Is it ever done? @rainleander | @mary_grace | @rbowen

Photo Credit: J.G. Ballard eDit edIt Edit What’s no longer accurate? What’s missing? What’s confusing? @rainleander | @mary_grace | @rbowen

● What’s urgent? Prioritize What’s Urgent? What’s Important? What Can Only YOU Do? ● What’s important? ● What can only you do? @rainleander | @mary_grace | @rbowen

Photo by Eric Heupel, Flckr What Works For You? Don’t Be Scared To Make Changes @rainleander | @mary_grace | @rbowen

Photo by Eric Heupel, Flckr What Works For You? Don’t Be Scared To Make Changes Remember to Listen @rainleander | @mary_grace | @rbowen

“Alone we can do So Little; Together we can do So Much.” Helen Keller @rainleander | @mary_grace | @rbowen

Passing The Torch Share Your Stories Focus ~ Identify ~ Clarify Write ~ Edit ~ Redact @rainleander | @mary_grace | @rbowen

Questions? Or comments. Or snarky tweets! @rainleander | @mary_grace | @rbowen

非常感谢你 muchas gracias baie dankie ‫ ﺷﻛرا ﺟزﯾﻼ‬çox təşəkkür edirəm আপনােক অেনক ধন বাদ hvala vam puno děkuji mnohokrát hartelijk bedankt 有難うございます маш их баярлалаа dziękuję ci bardzo cảm ơn nhiều mèsi anpil ‫ﻣﻣﻧون‬ ‫ ﺧﯾﻠﯽ‬mulțumesc foarte mult ‫ תודה רבה לך‬liels paldies Thank You!! ! క ల కృతజ తల ташаккури зиёд Zikomo kwambiri ‫ﺷﻛرا ﺟزﯾﻼ‬ çox təşəkkür edirəm আপনােক অেনক ধন বাদ mnohokrát tack så mycket asante sana маш их баярлалаа dziękuję ci bardzo ‫א גרויסן יישר כח‬ @rainleander | @mary_grace | @rbowen