A presentation at Open Source Summit Europe in in Edinburgh, UK by Mary Thengvall
Passing the Torch Without Dropping The Ball Lessons In Community Management Open Source Summit Edinburgh Scotland 24 October 2018
Hint! It’s not just a question of clocking out and handing over the keys. @rainleander | @mary_grace | @rbowen
@rbowen
@mary_grace
@rainleander
Photo Credit: Don Voaklander, Flickr Passing The Torch What are we talking about? Why is this relevant? How is this possible? @rainleander | @mary_grace | @rbowen
What Are We Talking About? @rainleander | @mary_grace | @rbowen
Why Is This Relevant? You’re content in your job. You have no plans to move on. Why should you care about a transition plan? @rainleander | @mary_grace | @rbowen
Photo Credit: Rich Bowen, Flickr What Do You DO? Being a community manager is just flying to exotic places and drinking beer, right? @rainleander | @mary_grace | @rbowen
Photo Credit: Rich Bowen, Flickr What Do You DO? Documenting what you do gives people more respect for your job. @rainleander | @mary_grace | @rbowen
Photo Credit: Rich Bowen, Flickr What Do You DO? Focus! Identify! Clarify! @rainleander | @mary_grace | @rbowen
Delegate! Documented Things allow Other People to Volunteer @rainleander | @mary_grace | @rbowen
Are You Going To Do That FOREVER? Someday you’ll want to move on to something else a transition plan makes that possible @rainleander | @mary_grace | @rbowen
The Handover Document How is this possible? @rainleander | @mary_grace | @rbowen
The Overview Project Goals Reading List @rainleander | @mary_grace | @rbowen
Photo Credit: Jen Madriaga, Facebook Dramatis Personae Who are the Stakeholders? People as well as Projects @rainleander | @mary_grace | @rbowen
The Regular Tasks Daily / Weekly / Monthly All The Meetings Important Annual Events @rainleander | @mary_grace | @rbowen
Wish List That Which Remains Undone @rainleander | @mary_grace | @rbowen
The Inventory Budget Credentials The Keys To The Castle @rainleander | @mary_grace | @rbowen
Is It Done Yet? Is it ever done? @rainleander | @mary_grace | @rbowen
Photo Credit: J.G. Ballard eDit edIt Edit What’s no longer accurate? What’s missing? What’s confusing? @rainleander | @mary_grace | @rbowen
● What’s urgent? Prioritize What’s Urgent? What’s Important? What Can Only YOU Do? ● What’s important? ● What can only you do? @rainleander | @mary_grace | @rbowen
Photo by Eric Heupel, Flckr What Works For You? Don’t Be Scared To Make Changes @rainleander | @mary_grace | @rbowen
Photo by Eric Heupel, Flckr What Works For You? Don’t Be Scared To Make Changes Remember to Listen @rainleander | @mary_grace | @rbowen
“Alone we can do So Little; Together we can do So Much.” Helen Keller @rainleander | @mary_grace | @rbowen
Passing The Torch Share Your Stories Focus ~ Identify ~ Clarify Write ~ Edit ~ Redact @rainleander | @mary_grace | @rbowen
Questions? Or comments. Or snarky tweets! @rainleander | @mary_grace | @rbowen
非常感谢你 muchas gracias baie dankie ﺷﻛرا ﺟزﯾﻼçox təşəkkür edirəm আপনােক অেনক ধন বাদ hvala vam puno děkuji mnohokrát hartelijk bedankt 有難うございます маш их баярлалаа dziękuję ci bardzo cảm ơn nhiều mèsi anpil ﻣﻣﻧون ﺧﯾﻠﯽmulțumesc foarte mult תודה רבה לךliels paldies Thank You!! ! క ల కృతజ తల ташаккури зиёд Zikomo kwambiri ﺷﻛرا ﺟزﯾﻼ çox təşəkkür edirəm আপনােক অেনক ধন বাদ mnohokrát tack så mycket asante sana маш их баярлалаа dziękuję ci bardzo א גרויסן יישר כח @rainleander | @mary_grace | @rbowen
A replacement plan/document is a great community resource, even when you’re not being replaced.
A year ago, as the role of OpenStack community manager at Red Hat was moving from one person to another, we started thinking about what needs to be in place to effectively transition a role. More generally, we started thinking about planning, and documenting, for your eventual replacement.
We’ll talk about what worked, what didn’t, and what had unexpected benefits for the larger community.
The following resources were mentioned during the presentation or are useful additional information.
for free. You
can too.