AI for Business: practical applications and first steps Petyo Dimitrov / May 2025
A presentation at Avenga Academy Business Outreach Event in May 2025 in Skopje, North Macedonia by Petyo Dimitrov
AI for Business: practical applications and first steps Petyo Dimitrov / May 2025
About me • 18 years in Software Engineering • Software Architect in Musala Soft / Qinshift / Avenga • Head of Data & AI • PhD in Computer Science from Technical University of Sofia • Enjoy discussing technology in various events
Agenda Intro to AI 2 areas to try out AI Evaluating your AI ideas Trends in AI Avenga AI Service Offering
First, some fun with AI
Hype, hope, reality “ChatGPT hit 1 million users in 5 days and projects to reach 1 billion in 2025” “~40% of Enterprises have AI projects in production and ~40% are piloting one” “~70% of businesses report using Generative AI in at least one function”
Intro to AI 2 areas to try out AI Evaluating your AI ideas Trends in AI Avenga AI Service Offering
AI is a moving target
What is AI?
What is Machine Learning?
What is Generative AI?
Intro to AI 2 areas to try out AI Evaluating your AI ideas Trends in AI Avenga AI Service Offering
1 – Synthetic personas to improve sales reps
1 – Demo
2 – Intelligent document processing
2 – Demo
Intro to AI 2 areas to try out AI Evaluating AI ideas Trends in AI Avenga AI Service Offering
Why you need to evaluate? “Up to 75% of AI projects never deliver ROI or get past pilot” Fortune
Questions before starting an AI project (1) 1. Is it a repetitive task or augmenting a human? 2. What is the error tolerance / saved effort / response time? 3. Is there a non-AI approach that’s cheaper / faster?
Questions before starting an AI project (2) 4. Do you have the necessary data? 5. Can you start with a GenAI baseline in <= 4 weeks? 6. Do usage speed, volume and infrastructure costs fit? 7. Are there regulatory risks (data, explainability, AI act)?
General project questions 1. What pain point is it addressing? Who owns it? 2. Is the pilot focused on the most impactful issue? 3. How to integrate with existing workflows and systems? 4. Do you have the right talent or upskilling plan?
Intro to AI 2 areas to try out AI Evaluating your AI ideas Trends in AI Avenga AI Service Offering
AI ≠ Magic 9.9 - 9.11 = ?
Intro to AI 2 areas to try out AI Evaluating your AI ideas Trends in AI Avenga AI Service Offering
Empower your vision with our AI services Workforce Enablement Solutions Automated Customer Support Content Generation Customer Analytics Predictive Analytics and Forecasting Fraud Detection Visual Control Systems Intelligent Document Processing Personalized Recommender Systems
Data & AI technical expertise for your needs Modern Data Platforms & BI Data Engineering & Streaming Azure Data Factor y Generative AI SQL & NoSQL Data Stores Azure Stream Analytics ML Frameworks & Platforms Azure ML Data Science
Avenga.com Фала! Petyo Dimitrov Head of Data & AI, Avenga petyo.dimitrov@avenga.com www.linkedin.com/in/petyo-dimitrov
