Evolving a modern agency

A presentation at UX Brighton 2016 in in Brighton, UK by Richard Rutter

As more large organisations realise the business value of user centred design, there’s never been a better time to be a user experience agency. But with so much work on offer helping other organisations improve their practice, it can be easy to lose sight of the room for improvement in our own companies.

In this talk, Rich will focus on the kind of attitude that a user experience agency can adopt in order not to become stale. He will discuss general principles like positivity and a willingness to try new things and discuss some specific examples.