Making inclusive design happen

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Making Inclusive Design Happen a a a a a Rik Willi ms, UX Architect, Alzheimer’s Society rikwilli ms.net/t lks/m king-inclusive-design-h ppen/

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Structure Who’s talking? Assumptions 5 practical themes Any questions? 1 empathy game (±15 minutes, optional)

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Who’s talking? UX Architect 12 years experience Content-led services and products Dementia and Older Populations

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Assumptions ✓ — What is inclusive design? ✓ — Why inclusive design is important ? — How to make inclusive design happen…

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1 — Establish empathy Assume a lack of familiarity Recognise that you’re not diverse enough Start small, simple and soon…

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1 — Start small, simple and soon Team observation of diverse users Frame the opportunity with statistics* Inclusive design thinking activities Experiential learning… *care needed!

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2 — Deliver actionable insights Audit (standardised, bespoke) Slice (focus on a speci c component) Budget (planning, hijacking) Recruit inclusive participants fi Integrate into continuous improvement

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3 — Finding people for research Allied roles and teams Internal database(s) Professional recruiters Forums (online) ffl Community groups (o ine)

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4 — Adopt/adapt a process Agree/document issues to avoid Create guidelines and frameworks Join-up across design, development and UAT

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5 — Keep learning; a11y speci ic: Blogs, Books, Podcasts Mentoring (UXPA (UK)) Meet-ups, Events and Conferences f Career planning / Role selection

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Read/Listen WebAxe Web AIM 24 Accessibility Paciello Group Blog

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Toolkits Accessibility for Teams The A11y Project Inclusive Design Toolkit (Cambridge) Inclusive Design Toolkit (Microsoft)

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Empathy Games and Activities Inclusive Design Activity Toolkit [PDF] Empathy Prompts Low Vision Simulation Mouth Sticks and Head Pointers Empathy Balloons

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Community User Experience Professionals’ Association London Accessibility Meet-up Global Accessibility Awareness Day

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Any questions?

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Optional: empathy gamestorm!

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fi fi Low vision simulation scenarios •In pairs, to stay safe… • nd a new way to the outside. • walk in well it and dimly lit areas, • walk from/to these areas. • make yourself a cold drink. • nd a cloth and wipe clean a table.

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Low vision simulation glasses •Four types in the kit… • Hemianopsia (stroke, trauma, cancer) • Cataracts (ageing, trauma, 33% blindness) • Glaucoma (optic nerve damage) • Retinitis pigmentosa (genetic, ‘tunnel vision’)