Within DevOps, automation has become a North Star. We want to automate the toil away, but the goal of “no toil” is unattainable. Human-in-the-Loop DevOps is the idea that we can benefit from automation while still embracing the human interaction in specific tasks.
Example: A form of an interactive runbook
A blog post I wrote about earlier this year on the growing complexity of the systems we work in
Where I work