A presentation at DevOpsDays Berlin in in Berlin, Germany by Areti Panou
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αστέρι star Stern @unremarkableQA 3
My journey Hallo??? Γειά! Γειά! Hi! ¡Hola! 1979 2005 Γειά! 2009 Hi! ¡Hola! 2022 @unremarkableQA 4
My experiences Learning Resources Understanding Users Work Relations @unremarkableQA 5
My experiences Learning Resources Understanding Users Work Relations @unremarkableQA 6
Taken by the Hubble telescope @unremarkableQA 7
Edwin Hubble Hubble Law “…describes the effect by which objects in an expanding Universe move away from each other with a velocity proportionally related to their distance. “ 1929 - Proceedings of the National Academy of Sciences of the United States of America @unremarkableQA 8
Georges Lemaître Edwin Hubble Hubble Law “…describes the effect by which objects in an expanding Universe move away from each other with a velocity proportionally related to their distance. “ 1929 - Proceedings of the National Academy of Sciences of the United States of America 1927 - Annales de la Société Scientifique de Bruxelles @unremarkableQA 9
Edwin Hubble Hubble-Lemaître Law 2018 Georges Lemaître “…describes the effect by which objects in an expanding Universe move away from each other with a velocity proportionally related to their distance. “ 1929 - Proceedings of the National Academy of Sciences of the United States of America 1927 - Annales de la Société Scientifique de Bruxelles @unremarkableQA 10
Blogs Conferences Books Learning Resources Social Media Podcasts @unremarkableQA 11
Blogs Conferences Books Learning Resources Social Media Podcasts @unremarkableQA 12
My experiences Learning Resources Understanding Users Work Relations @unremarkableQA 13
Understanding your users’ problems @unremarkableQA 14
Understanding your users’ problems @unremarkableQA 15
Understanding your users’ problems @unremarkableQA 16
Understanding your users’ problems @unremarkableQA 17
Understanding your users’ problems @unremarkableQA 18
Understanding your users’ problems @unremarkableQA 19
My experiences Learning Resources Understanding Users Work Relations @unremarkableQA 20
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Can’t wait to see them in Jenkins I love code reviews as well! Let’s write more unit tests!!!! @unremarkableQA 23
Can’t wait to ??? Jenkins ??? code reviews as well! Let’s ??? unit tests!!!! ????? @unremarkableQA 24
Can’t wait to switch off Jenkins Let’s get rid of code reviews as well! Let’s stop writing unit tests!!!! ?!!#?! @unremarkableQA 25
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My experiences Learning Resources Understanding Users Work Relations @unremarkableQA 27
Exchanging material with colleagues in multiple languages Starting small to better understand the context rather than the language Learning Resources Understanding Users Being mindful of people’s reactions when a new language is involved Work Relations @unremarkableQA 28
Which one is better? One language Multiple languages @unremarkableQA 29
Which one is better? Communication is easier Common ground Less discomfort One language Multiple languages @unremarkableQA 30
Which one is better? Communication is easier Common ground Less discomfort One language Multiple languages Drilling down to details More diverse knowledge More thoughtful @unremarkableQA 31
No right or wrong, just different Communication is easier Common ground Less discomfort One language Multiple languages Drilling down to details More diverse knowledge More thoughtful @unremarkableQA 32
Thank you! Areti Panou Product Owner CI/CD Tools, SAP SE https://unremarkabletester.com/
References • Introduction to “User Story Mapping” by Jeff Patton • Edwin Hubble – Wikipedia • Georges Lemaître – Wikipedia • iau1812 — Press Release @unremarkableQA 34
Attributions • Cover image by Pieter Bruegel the Elder - The Tower of Babel • Photos by • • • • • • • Susan Q Yin on Unsplash cottonbro from Pexels fauxels from Pexels Pixabay from Pexels Lachlan Ross from Pexels Jopwell from Pexels Sora Shimazaki from Pexels • Hubble Space Telescope by Nasa from rawpixel • Flag icons by www.freeflagicons.com • Icons created by Freepik - Flaticon @unremarkableQA 35
We often hear that different roles speak “different languages” meaning that they have diverse understandings of a situation. But, what happens when they literally speak different languages?
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