Disrupting products
2017: “Pay as you go” market
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This model transfers all system and sector problems to customer. Business models of incumbents take advantage of the Status Quo. Legal regulations tightly coupled with this kind of tariffs.
2018: Holaluz ships “Tarifa justa”
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Energy flat fee with 3 parts agreement: Customer, Holaluz, and the Planet. Holaluz, has the responsibility to make it profitable and fix suppliers challenges. NPS increases 10 points and 25% less churn for this product.
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