A shortcut to conscious accessible writing

A presentation at UX Writers Poland meetup by Wojtek Aleksander

Cognitive barriers are hard to quantify. And they are hard to limit if you don’t know what happens to people experiencing access problems. Cognitive access problems can be permanent like dyslexia or ADHD. They can be temporary like when you’re under the influence of strong medicine. They can be situational like when you get anxious about a horrifying diagnosis at the doctor’s office. If you don’t know how cognitive barriers work or how people try to work around them, you will always struggle in your design work.

Video recording on Facebook: https://www.facebook.com/102149821928090/videos/302339394566480


The following resources were mentioned during the presentation or are useful additional information.

  • Design without empathy - a presentation by Matt May

    A talk explaining how empathy is a problematic term in the world of design

  • Inclusive design toolkit from Microsoft

    Inclusive design principles from one of the few companies who have inclusive design department. An eye-opening approach showing permanent, temporary, and situational disabilities. Also a source of resources for you to work on inclusion with your team.

  • The end of average - a book by Todd Rose

    A book where you can find an explanation on one-directional thinking and multi-dimensional thinking. Also, a great resource that should free you from setting your design margins wrong. Invaluable resource for people trying to work on personalization in their products.

  • Web Content Accessibility Guidelines (WCAG) 2.1

    The comprehensive set of guidelines from W3.org.

  • Fundamentals of UX writing - a training in Polish

    2 day training - practice and theory for designers or writers. Main topics covered: plain language, accessibility, consistency, voice, tone, errors, hints, empty states, forms, buttons and CTAs, emotions and design, inter-human communication, tools, and many more.

    Also available as a dedicated team training.

  • Advanced UX writing - a training in Polish

    2-day training on all things that go beyond writing, for example: style guide anatomy, content audit in the UI, patterns in the design system, testing content, researching content, terminology, writing in the product code, or deep dive into tone and voice work for the products.

    Also available as a dedicated team training.