Humans vs Design at Scale

A presentation at All Things Open 2019 in October 2019 in Raleigh, NC, USA by Inayaili León

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HUMANS VS DESIGN AT SCALE @yaili All Things Open, October 2019

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“human needs”

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S.U.C.C.E.S.S Subsistence-safety-security / Understanding and growth / Connection (love) and leisure / Contribution and creation / Esteem and identity / Self-governance (autonomy) and freedom / Significance and purpose B.I.C.E.P.S. core needs Belonging / Improvement, progress / Choice / Equality, fairness / Predictability / Significance Maslow’s hierarchy of needs Physiological / Safety / Belongingness and love / Esteem / Self-actualisation

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Certainty and predictability Belonging Growth Validation

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3 PRINCIPLES

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Think remote first

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Have an engineering mindset

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Empower people to challenge decisions

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7 GUIDELINES

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Document everything

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Templates!

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Support async participation

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Promote transparency

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Educate, don’t dictate

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Make contributions visible

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Don’t be a blocker

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Hire generous people

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THANK YOU!