Humans vs Design at Scale

A presentation at Web Directions Summit in October 2019 in Sydney NSW, Australia by Inayaili León

Slide 1

Slide 1

HUMANS VS DESIGN AT SCALE @yaili Web Directions, 31 October 2019

Slide 2

Slide 2

Slide 3

Slide 3

Slide 4

Slide 4

Slide 5

Slide 5

Slide 6

Slide 6

Slide 7

Slide 7

Slide 8

Slide 8

Slide 9

Slide 9

Slide 10

Slide 10

Slide 11

Slide 11

“human needs”

Slide 12

Slide 12

S.U.C.C.E.S.S Subsistence-safety-security / Understanding and growth / Connection (love) and leisure / Contribution and creation / Esteem and identity / Self-governance (autonomy) and freedom / Significance and purpose B.I.C.E.P.S. core needs Belonging / Improvement, progress / Choice / Equality, fairness / Predictability / Significance Maslow’s hierarchy of needs Physiological / Safety / Belongingness and love / Esteem / Self-actualisation

Slide 13

Slide 13

Certainty and predictability Belonging Growth Validation

Slide 14

Slide 14

Slide 15

Slide 15

3 PRINCIPLES

Slide 16

Slide 16

Think remote first

Slide 17

Slide 17

Have an engineering mindset

Slide 18

Slide 18

Empower people to challenge decisions

Slide 19

Slide 19

7 GUIDELINES

Slide 20

Slide 20

Document everything

Slide 21

Slide 21

Slide 22

Slide 22

Slide 23

Slide 23

Templates!

Slide 24

Slide 24

Support async participation

Slide 25

Slide 25

Slide 26

Slide 26

Promote transparency

Slide 27

Slide 27

Slide 28

Slide 28

Educate, don’t dictate

Slide 29

Slide 29

Slide 30

Slide 30

Make contributions visible

Slide 31

Slide 31

Slide 32

Slide 32

Don’t be a blocker

Slide 33

Slide 33

Slide 34

Slide 34

Hire generous people

Slide 35

Slide 35

Slide 36

Slide 36

THANK YOU! @yaili References: bit.ly/yaili-wds19