A presentation at QRCA Diversity, Equity, and Inclusion Series by Lauren Isaacson
When designs are inclusive, everyone wins. Curb cutouts facilitate wheelchairs, baby strollers, and rolling suitcases. Smartphone interfaces which can be operated with one hand work for people with an amputated limb, a broken arm, or a heavy bag full of groceries. What about the research informing these inclusive designs? The research we do to inform and test these designs should also be inclusive. How do we apply these same principles to UX research and how do we get our companies and teams on board? In this session we’ll discuss the foundational understanding of people with disabilities, why we should be listening to them, and how to best incorporate them in research projects. When we conduct research inclusively, everyone wins.
The following resources were mentioned during the presentation or are useful additional information.
A list of to-dos to help ensure an accessible research methodology, covering setting, mode of presentation, mode of response, scheduling and timing. Adapted from National Institute of Health; Diane Rios ScD, Susan Magasi PhD, Catherine Novak RN MS, and Mark Harniss PhD.
A list of things to do during recruiting, the provision of consent, facility access, transportation, and the presentation of information depending on the type of disability he research participant has. Adapted from National Institute of Health; Diane Rios ScD, Susan Magasi PhD, Catherine Novak RN MS, and Mark Harniss PhD.
A list of potential questions to include in the recruiting screener to identify and qualify people with disabilities for research. Adapted from National Institute of Health; Diane Rios ScD, Susan Magasi PhD, Catherine Novak RN MS, and Mark Harniss PhD.
A series of posts further detailing elements of the presentation: types of disabilities, etiquette, recruiting, qualitative research, and quantitative research.