A presentation at IIBA Speaker Series in in Toronto, ON, Canada by Hala Anwar
Accessibility bugs have long been thorns in the development team’s side since accessibility testing traditionally only took place as an afterthought near the end of the product life cycle. However, inclusive thinking really starts long before the first wireframe is sketched out or a single line of code is ever written.
Business Analysts have traditionally been trained to emphasize Business and Enterprise Change. However, with the introduction of Agile Methodologies, the focus has changed from ‘Deliverables’ to ‘Customer Collaboration and User Experience’. BAs and Product Managers need to be user-centric to build great products, but they often stop short and focus only on generic use cases.
This interactive talk will provide examples of how business analysts, and product owners can incorporate inclusive thinking into their existing toolkit (e.g. diverse personas, user stories) and start designing usable experiences that reduce the impact on the development team’s velocity.
The following resources were mentioned during the presentation or are useful additional information.