At some point you need to write the content of your onboarding: words, sentences, value props, the works. Ultimately, it’s the content that helps your users achieve their goals.
That’s a lot of heavy lifting for just a few bits of text. As it turns out, writing your onboarding is a real job, and it’s often harder than you might think. The hardest part of all is figuring out where to start.
Here’s an approach and a few tools that make it easier to create a great onboarding experience.
See more details at https://www.webdirections.org/wds/speakers/jonathon-colman.php