A Content-First Approach to Product Onboarding

A presentation at Web Directions Summit in in Sydney NSW, Australia by Jonathon Colman

At some point you need to write the content of your onboarding: words, sentences, value props, the works. Ultimately, it’s the content that helps your users achieve their goals.

That’s a lot of heavy lifting for just a few bits of text. As it turns out, writing your onboarding is a real job, and it’s often harder than you might think. The hardest part of all is figuring out where to start.

Here’s an approach and a few tools that make it easier to create a great onboarding experience.

See more details at https://www.webdirections.org/wds/speakers/jonathon-colman.php

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