When we write for digital products—whether it’s interface or documentation—the words we choose have to remain intentional and consistent over time.
But it’s a near-impossible challenge when there are so many people across an org who write for the user journey.
…of consistent language at your company.
Battles over ‘log in’ vs ‘sign in’ and feature names are just the start. Users abandoning your sign up flow midway or not finding what they need on a support site are taxonomy problems, too.
Writer is hosting tech industry leaders who have figured out how to stand up a taxonomy and terminology strategy that drives user engagement, company revenue, and internal productivity.
The half-day workshop is free, and virtual. Join us on Nov 9.
Get up and running quickly with terminology by using this template. It helps you scale the collection and documentation of your product terms across a team of any size.
Dan Klyn explains information architecture as the interplay of meaning, arrangement, and rules for interaction.
Join Writer’s Slack community dedicated to top-tier content and made up of leaders in the space. We’re discussing best practices and toughest challenges, the future of writing, and the traditions that we love to build on.
Writer’s first community event focused on taxonomy and terminology for UX at scale.