Designing for Serendipity

A presentation at FITC Spotlight UX by Kit Oliynyk

We are spiralling into chaos—the old world is crumbling before our eyes, life is getting more unpredictable and scary. It’s a good time for us to learn how to deal with our fear of the unknown, and how to harness our uncertainty into new ways to work and design.

Serendipity is when chaos seemingly organizes itself in a way that’s good for us—a magical feeling of being precisely in the right place at the right time, as if the entire Universe aligns perfectly with your wishes. Is there a way to design for serendipity?

How might we design magical experiences, systems and our own communities in a way that helps navigate through chaos and emerge into something new?



The following resources were mentioned during the presentation or are useful additional information.

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