DesignOps: The API of design teams

A presentation at Figma Config in May 2022 in by Inayaili León

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DesignOps: The API of design teams Inayaili León SHE/HER/HERS @yaili Figma Con g 2022 fi DESIGN PROGRAM MANAGER AT GITHUB

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@yaili fi Figma Con g 2022

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Process & Design systems & Workflows & Onbo & Playbooks & Hiring & Project management & Research & Career development & Documentati Capacity planning & Change management & Community & Stakeholder influence & Strategy Templates & Practices & Scale & Budget plannin Metrics & Planning & OKRs & Bootcamps & Skills Learning & DI&B & Meetings & Workshops & Offs Dashboards & Asset management & Procureme

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Design Ops! 💡 @yaili fi Figma Con g 2022

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@yaili fi Figma Con g 2022

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Connects endpoints A system where different things can interact Hides complexity Makes connections with purpose @yaili fi Figma Con g 2022

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Are you the design ops? 🤔 @yaili fi Figma Con g 2022

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DesignOps DesignOps DesignOps DesignOps DesignOps @yaili fi Figma Con g 2022

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DesignOps fills in the team’s gaps. Every team is different. @yaili fi Figma Con g 2022

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DesignOps is a connector Design Community Eng HR @yaili fi Figma Con g 2022 Product Brand Marketing Sales Research

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DesignOps is like glue: you notice it’s not there when things start falling apart. @yaili fi Figma Con g 2022

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🪣 🪣 🪣 People Process Tools @yaili fi Figma Con g 2022

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People — Example: Designer happiness ☺ @yaili fi Figma Con g 2022

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@yaili + Figma Con g 2022 fi [ Existing system] DesignOps = 🤩

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Process — Example: Design quality ✨ @yaili fi Figma Con g 2022

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Tooling — Example: Figma plugins 🛠 @yaili fi Figma Con g 2022

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DesignOps brings strategic vision to how a design team operates. @yaili fi Figma Con g 2022

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Define the problem and goal before jumping to solutions and implementation. @yaili fi Figma Con g 2022

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Define systems and processes that don’t need you to function. @yaili fi Figma Con g 2022

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DesignOps at GitHub

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Design onboarding projects @yaili fi Figma Con g 2022

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Encourage feedback Make time to listen Don’t get defensive @yaili fi Figma Con g 2022

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Title Text “How we work” docs how-we-work/

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Start small 🥚 🐣 🐓 fi g 2022

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Sharing work in progress 🤷 @yaili fi Figma Con g 2022

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DesignOps needs to balance the team’s need for change with the human need for stability. @yaili fi Figma Con g 2022

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🙌 @yaili fi Figma Con g 2022

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Who’s doing your DesignOps work right now? 🤨 @yaili fi Figma Con g 2022

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These folks may be doing DesignOps… Project managers Design managers @yaili fi Figma Con g 2022 Product managers Designers You? Engineers Eng managers

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Is the work being celebrated? 🥳 @yaili fi Figma Con g 2022

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DesignOps never starts from scratch. Start by amplifying the good. @yaili fi Figma Con g 2022

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What DesignOps projects will make a difference? 💝 @yaili fi Figma Con g 2022

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Thank you Inayaili León SHE/HER/HERS @yaili DESIGN PROGRAM MANAGER AT GITHUB Figma Con g 2022 fi INSTAGRAM: @YAILI TWITTER: @YAILI